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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Symmetra PX, Sys Power sply fail

Hello there, we have a Sumetra PX working at the university and recently we detected an alarm in the equipment that says "Sys Power sply fail" and turned on a red light with a constant beep. What does...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
826 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC smart 30kVA UPS issue

I have two 30kVA UPS. Then after moved one room to another room. It is does't work. Error "System failure detected by Surveillance" What happening? Dear all, Please help me
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
799 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

spare parts list of Galaxy 6000 and Symmetra PX

Can somebody share the spare parts list of Galaxy 6000 and Symmetra PX with its ordering code?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
882 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SL20KHB02 - dc capacitor charge error

Good Morning,I have a SL20KHB02 and i have a message error: dc capacitor charge error What can I do? Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
804 0 2
Latest Reply: BillP

Solved
TrevorReid_apc
/html/rank_icons/Crewman.png TrevorReid_apc

Redundant power options for single power devices

Question: I would like to know what options are available to provide dual (redundant) power capabilities to single power (one power supply) devices in our racks. In our environment, the racks are suppl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3327 0 2
Latest Reply: TrevorReid_apc

Solved
Anonymous user
Anonymous user

Galaxy VM question

We are in the midst of a facility rebuild and just installed a 225kva galaxy VM UPS. After a little RTFM, it is up and network reachable. I can see from the network info tab that the model number is 0N...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
885 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

An input voltage or frequency problem prevents switching to bypass mod...

Dears I have one problem. Please advice and share information. Please see the attach file Issue: An input voltage or frequency problem prevents switching to bypass mode.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
735 0 1
Latest Reply: BillP

Solved
ALTALEB_apc
/html/rank_icons/Crewman.png ALTALEB_apc

ups 20 kva - MGE GALAXY 3500

Hello Dears kindly i need a help as i just got an alarm shows that (( An input voltage or frequency problem prevents switching to bypass mode )) and on the screen i saw this message (( Bypass Not...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
857 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS showing Battery Capacity maximum to 86%

My Schneider APC Symmetra UPS 160 kW is showing battery capacity maximum to 86%, I have checked all my batteries health with concerned vendor, batteries are in excellent condition but UPS never shows 1...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
839 0 1
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Recommended downstream protection

Dear All, Our UPS is Galaxy 5000 - 60 KVA and we have only one load with 70A. Can we use one output breaker with 80A (for example NS80H MA 80A schneider compact circuit breaker)? Best regards, Tohidi
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
488 0 0

2021-06-26

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BillP
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Recommended downstream protection

Dear All Based on electrical characteristics of UPS Galaxy 5000 - 60 KVA, load current is about 87A but in installation manual section 2.4 recommended downstream protection is 20A and 32A circuit brea...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1400 0 4
Latest Reply: BillP

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