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AhmadReza Amirzadeh

Lt. Commander

‎2025-06-10

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Reza

How to perform the online activation of an embedded license at EBO 202...

IssueUsers may want to know how to perform the online activation of an embedded license Product LineEcoStruxure Building OperationEnvironmentBuilding ...

Knowledge Center icon_circle Building Automation Knowledge Base

11070 7 0

2022-12-08 08:59 AM

Reza

How to bring a BACnet controller online after restoring a backup

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...

Knowledge Center icon_circle Building Automation Knowledge Base

992 0 0

2022-10-06 10:25 AM

Reza

How to activate a demo license on an Automation Server at EBO 2022

IssueHow to perform the activation of an embedded demo licenseProduct LineEcoStruxure Building OperationEnvironmentBuilding Operation Automation Serve...

Knowledge Center icon_circle Building Automation Knowledge Base

10773 5 0

2022-09-20 08:19 AM

Reza

"Invalid certificate for https communication" alarm

Issue“Invalid certificate for https communication” alarm pops up after upgrading to EBO 4.0 Product LineEcoStruxure Building OperationEnvironmentEcoS...

Knowledge Center icon_circle Building Automation Knowledge Base

2411 0 0

2022-07-19 10:56 AM

Reza

Unit is not convertible to BACnet value

IssueWhen trying to change a BACnet value unit, the following error message pops upProduct LineEcoStruxure Building OperationEnvironmentEcoStruxure Bu...

Knowledge Center icon_circle Building Automation Knowledge Base

1104 0 0

2022-07-19 10:56 AM

Reza

Project Configuration Tool (PCT) fails to run with Error "VM Module IN...

IssueThe user installed the PCT on a machine and after running it, the following error pops up: “VM Module INITIALIZING_ Failed to refresh versions” ...

Knowledge Center icon_circle Building Automation Knowledge Base

8608 2 0

2022-05-31 11:46 AM

Reza

Warm and cold starts of Automation Server

IssueUsers asked if it is possible to do a warm and cold starts of the Automation Server using the reset button on the physical hardware Product LineE...

Knowledge Center icon_circle Building Automation Knowledge Base

1371 0 0

2022-04-12 01:21 PM

Reza

Meter Consumption calculation type does not generate log records

IssueOn an existing trend log, the calculation type can be set to the “Meter Consumption”, but this does not generate any log records.Product LineEcoS...

Knowledge Center icon_circle Building Automation Knowledge Base

921 0 0

2022-04-12 01:19 PM

Reza

How to search for personal and public dashboards

IssueHow to find out if a user has created a personal and/or a public dashboardProduct LineEcoStruxure Building OperationEnvironmentEcoStruxure Buildi...

Knowledge Center icon_circle Building Automation Knowledge Base

1092 0 0

2022-03-16 03:33 PM

Reza

How to get the License Entitlement Certificate

IssueCustomers may need a copy of their License Entitlement certificateProduct LineEcoStruxure Building OperationEnvironmentBuilding Operation Licensi...

Knowledge Center icon_circle Building Automation Knowledge Base

3650 1 0

2022-02-10 03:51 PM

Reza

EBO bind in priority matches the default BACnet priority

IssueA new feature in EBO 3.2.X where the value is grayed out when the binding on the priority of a BACnet object matches the BACnet Default priority ...

Knowledge Center icon_circle Building Automation Knowledge Base

2075 0 0

2021-12-02 03:34 PM

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