Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Dear Community Members,
We are currently experiencing a technical issue that is affecting the ability to create new posts. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience.
SE Community Team!

Schneider Electric Wiser Forum

Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Schneider Electric Wiser
  • Schneider Electric Wiser Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
wiser-logo

Conversation by Products

Explore our products forum and get answers to your questions:

Temperature control

Temperature control

Safety

Safety

Security

Security

Apps

Apps

Gateways

Gateways

Lighting

Lighting

Energy management

Energy management

Shutter and blind

Shutter and blind

Voice control

Voice control

Top Labels
Top Labels
  • Alphabetical
  • Temperature Control 82
  • Apps 68
  • About Wiser 59
  • Energy management 29
  • Gateways 19
  • Gateways and Hubs 15
  • Lighting 14
  • Shutter and Blind 12
  • Safety 11
  • Energy devices 10
  • Bugs 9
  • Voice Control 8
  • Security 8
  • Announcements and Release Notes 7
  • Connectivity Devices 7
  • OTHERS 7
  • Knowledge questions 7
  • Mobile Applications 7
  • Usability issues 6
  • User Testimonials 6
  • Ideas of improvements 2
  • Communicating Actuators and Energy Valves 1
  • Thermostats 1
  • Visual feedback 1
  • Previous
  • 1 of 2
  • Next
Top Experts
User Count
David_SE
Captain David_SE Captain
128
Alfred_SE
Alfred_SE Schneider Alumni (Retired)
24
Maude.wiser.
Lieutenant Maude.wiser. Lieutenant
22
BrianT58
Lieutenant BrianT58
18
View All
Related Products
Thumbnail of Wiser for KNX : logic controller
Wiser for KNX : logic controller
7
Thumbnail of Wiser
Schneider Electric
Wiser
6
Thumbnail of PowerLogic™ PowerTag
Schneider Electric
PowerLogic™ PowerTag
2

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Schneider Electric Wiser Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Alfred_SE
Alfred_SE /html/rank_icons/Retired-User.png

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
3540 9 3
Latest Reply: StewartT

Solved
Darcey
/html/rank_icons/Ensign.png Darcey

Wiser hub no connectivity for long periods

Hi. I have had wiser for about 18 months. I have endeavoured to optimise my wifi network, with the hub in mind. I have suffered connectivity problems which improved somewhat with the firmware changes t...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
2287 0 4
Latest Reply: NickSee

Solved
cpc6128
cpc6128

Electrical Heat Switch for UFH without Room Thermostat?

It looks like a straight swap from my existing (non-smart) electric UFH thermostat to the Wiser Electrical Heat Switch. I already have a floor sensor that I can connect. Is this sufficient or is it man...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
718 0 3
Latest Reply: Garyct

Solved
Anonymous user
Anonymous user

Wiser by Schneider Electric

Does anyone have a wiser system in their house. We're having it in our new build and have a few of the light switches attached to it at this point. Any suggestions on what else to integrate would be ap...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
5049 0 5
Latest Reply: Mads

Solved
rwski
/html/rank_icons/Crewman.png rwski

2nd generation hub problem connecting to wifi

My wiser installation was having an issue, the components all disappeared so my home seemed empty. When I tried to readd the components I got errors logging in., So in the end I decided to set up the s...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1843 0 3
Latest Reply: JP-Org

Solved
AlainC
/html/rank_icons/Crewman.png AlainC

Unable to connect to Wiser 2nd generation, first try

I received my 2nd generation wiser hub few minutes ago.I followed the instructions, installed the App on my Android phone and tried to add the device.The SSID is found, but I'm unable to connect the th...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1001 0 1
Latest Reply: AlainC

Solved
Stephane382
Stephane382 /html/rank_icons/EcoXpertMasterLeaf.png

Erreur energie

Bonjour, lors de la mise en service de l’application énergie une erreur de kw s’est enregistrée. Elle fausse le calcul de la facture annuelle et le total de ma consommation. Peut on réinitialiser cette...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
690 0 1
Latest Reply: Maude.wiser.

Solved
Mephisto
Mephisto

Ajout tarif energie

Bonjour, Je n'arrive pas à ajouter mon tarif d'électricité dans une maison plus sage. Je possède un power tag r9m60 en mode réseau avec une passerelle 2ieme génération. J'ai rempli toutes les infor...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
798 0 3
Latest Reply: Maude.wiser.

Solved
csaunders72
/html/rank_icons/Crewman.png csaunders72

Wiser Hub not telling Boiler to fire when radiators calling for heat

Hello,We installed our Wiser system about 1 year ago with 5 smart TRVs. About 3 months ago we switched all our other radiators to smart TRVs. Apart a few glitches it was working well. Recently, however...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
11985 1 26
Latest Reply: Maude.wiser.

Solved
steve4690
/html/rank_icons/Crewman.png steve4690

iOS Wiser 2 app will not save password

Wiser App v 3.7.3 (latest) iOS 17.4.1 (latest) Every time I start the app I'm prompted to 'Connect' and must manually type my password each time. Is this by design? If I enter the password and con...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1619 0 7
Latest Reply: steve4690

Solved
LRU2692
/html/rank_icons/Crewman.png LRU2692

EVLink home Smart not visible in Wiser

Hello, I have a random issue : sometimes I don't see my EVLink in the application Wiser. In particular during recharging phases. Even if I close the app and restart it, Have you already have this iss...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
916 0 1
Latest Reply: Maude.wiser.

Solved
renra
renra

Thermostat help - Schneider TC303 with Empower

Hi, my 1bhk apartment has Schneider TC303 controller. The issue I am facing is: Setting the cooling temp to 28 degrees, the room temperature continues to drop in the living room, meanwhile the bedroom ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
629 0 1
Latest Reply: Maude.wiser.

  • « Previous
    • 1
    • …
    • 14
    • 15
    • 16
    • …
    • 25
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore