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Schneider Electric Wiser Forum

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Informational
David_SE
Captain David_SE Captain

Wiser Home app new version - v7.3.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.3.0 and a new Wiser Home Hub 2nd Gen FW version 4.42.23 will be deployed that week. In addition to bug fixes and enhancements, this release co...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1141 1 5
Latest Reply: Zigzag5885

Solved
Alfred_SE
Alfred_SE Schneider Alumni (Retired)

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
4629 9 3
Latest Reply: StewartT

Solved
PAUPERT
PAUPERT

wiser home : navigation très lente et affichage instable

Bonjour, Je note depuis 2 semaines une navigation très lente dans wiser home application. L’affichage est instable avec un changement de position des lignes au sein de chaque pièce. Par exemple la lign...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
660 0 1
Latest Reply: David_SE

Solved
samwardill
Crewman samwardill

Poor Alexa and Google Home User Experience

I've just set up Alexa & Google (having been using Wiser for 18th Months). I find the Alexa / Google Home experience to be poor. The Alexa / Google Home Skills do not replicate the App. You are ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
577 0 1
Latest Reply: David_SE

Solved
Gazza
Gazza

App appears to raise the temperature on its own!

So....I'm getting a bit fed up with the system I have. I have a hub, a room thermostat and rad valves. I will often only heat parts of the house, controlled by the room stat in one of the rooms. I will...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
399 0 1
Latest Reply: David_SE

Solved
DSilva2002
DSilva2002

Some Issues with wiser's

I have some wiser's that one day are working normally but some weeks later the wiser starts to blink led 1 with led 2 off and doesn't let me do reset mode or reboot the deivice. What could this be? is ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
483 0 1
Latest Reply: David_SE

Solved
Lewis5544
Lewis5544

Can’t pair HubR with account

Hi, I’m trying to pair my Wiser account with my new HubR. I can get to the stage where I enter everything for setup, but the next stage where it loads the Home Screen I get “waiting for hub connecti...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
464 0 1
Latest Reply: David_SE

Solved
DrJohnM
Ensign DrJohnM

Room rename function in the new App fails

Attempting to rename a room from the iOS app, App reports that it is updating the room name and then some 30 seconds later, a pop up appears saying that the renaming the room failed, no changes have be...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
460 0 2
Latest Reply: DrJohnM

Solved
lgo44
Lieutenant | EcoXpert Master lgo44 Lieutenant | EcoXpert Master

Wiser Home app: création d' utilisateurs

L'application Wiser Home app est aujourd'hui mono utilisateur ( administrateur) il est indispensable de pouvoir créer des utilisateurs différents avec des pouvoirs différents ( administrateur, utilisat...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
573 0 1
Latest Reply: David_SE

Solved
JohannesL
Crewman JohannesL

Darkmode (Day/night display mode)

It would be highly diserable to have a darkmoder or day/display mode for the Wiser App. It is really disturbing to be blinded by the bright display when using the Wiser app in darkness. Ideally this se...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
2560 0 10
Latest Reply: David_SE

Solved
dannyvdpoel
Crewman dannyvdpoel

Feature missing - Light toggle when pressing the same push button on e...

Why does the Wiser Schneider App not support Light toggle when pressing the same Wiser Push button more times. User case: Precondition: Light is On Push Button A pressed -> Light turns Off Push B...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
945 0 4
Latest Reply: christian91

Solved
samwardill
Crewman samwardill

Request for improved App Authentication (and multiple users)

The limit of single user logon is pretty limiting and I hope there are plans to enable multiple users per account at some point soon. Is there a published roadmap? The App would also ideally support ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
934 0 2
Latest Reply: David_SE

Solved
cotton
cotton

Is there a way to turn all TRV's on for 1 hour?

Hello, I would like a method to turn all radiators on for 1 hour regardless of their current temperature, is that possible?The Boost All function of adding +2C is useful, but there are some scenarios w...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
717 0 3
Latest Reply: David_SE

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