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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2165 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2230 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2667 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2673 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4425 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6731 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

FAQ The alarm threshold of IM400 is set to 1Kohm, why the alarm dropou...

With IM10/20 range and IM400 range an hysteresis principle is apply with threshold alarm and prealarm levels the principle is : alarm is activated when default is at the threshold value; alarm is des...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
737 0 1
Latest Reply: Madleen_Laclef

sesa130444_brid
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CM3/4 - ION Setup Deletes Alarm Config

Using latest, I setup a meter in SMS, all ok. I use ION Setup to change some alarm settings, reconnect and everything, according to Setup, is all gone. Like only one empty disturbance alarm remaining. ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
996 0 3
Latest Reply: Robert_Lee

Solved
Anonymous user
Anonymous user

Sag / Swell ?? / Transient ??? / What do you think?

HelloI do not speak English well.I have a question for you.I think Sag / Swell.Why Transient ??Module has not changedThanks!
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2492 0 7
Latest Reply: jbickel

sesa82206
sesa82206 /html/rank_icons/Retired-User.png

IPv6 Support by Schneider Devices

Team,I was asked by a customer what are "Schneider's plans to support ipv6 in the future? Along with the power meters they would also need to know the plans to support it on the protection meters eg m...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1743 3 3
Latest Reply: DanL

Solved
WuKong
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PM8000 meter Grounding

Hi my friends:My customer asked me about the grounding of the PM8000 meters. Since the power supply doesn't have ground, how do we ground the meter? For CT/PT we can rely on the external ground.Thanks,...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
983 0 1
Latest Reply: DanL

JamesAZZO
/html/rank_icons/Sisko_20x20.png JamesAZZO /html/rank_icons/EcoXpertMasterLeaf.png

Web Server of the PM8000 - Login Change

Is it possible to change the username / password of the onboard Web Server login for the PM8000? I cannot find it.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1065 0 1
Latest Reply: sesa64419

Solved
Anonymous user
Anonymous user

COM4 configuration error ION8650

Hello everyone,I could help with this problem that I have ?; I want to configure a ION8650B COM4 meter so you can communicate with the communication protocol DNP3.0 but shower at the time of configurat...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
999 1 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Update Firmware PM870

Hi everybody, How can i update the firmware of the PM870 ? I tried to use IONsetup but it not allow me to upgrade the firmware : Best regards.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
882 1 1
Latest Reply: sesa130444_brid

sesa286450_brid
sesa286450_brid /html/rank_icons/Retired-User.png

Request for Award Letter of ION8800 Project Installations

Hello Experts,It is required as a proof of past usage in Electricity Sector in Nigeria for Grid Metering Project Award.Thanks for a quick response.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
647 0 1
Latest Reply: Tom_Stevenson

sesa233557
sesa233557 /html/rank_icons/Retired-User.png

PM5000 depth vs PM700 depth - what can cover the difference

Hello everyone,more and more customers are asking for the reason why there is greater depth of the PM5000 than PM700 meters. PM700 is 50mm deep but PM5000 depth is at least 72mm!This is the real issue ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
955 0 3
Latest Reply: Daniel_Brandao

Solved
sesa82206
sesa82206 /html/rank_icons/Retired-User.png

PMxxx Model via Modbus

Is there a way to query the model number of the PMxxx meters via Modbus? the reference manual doesn't mention a register
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1385 0 2
Latest Reply: sesa82206

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