Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
130
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2479 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2361 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2744 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2785 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4528 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6807 3 1
Latest Reply: Charles_Murison

JamesAZZO
/html/rank_icons/Sisko_20x20.png JamesAZZO /html/rank_icons/EcoXpertMasterLeaf.png

Web Server of the PM8000 - Login Change

Is it possible to change the username / password of the onboard Web Server login for the PM8000? I cannot find it.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1076 0 1
Latest Reply: sesa64419

Solved
Anonymous user
Anonymous user

COM4 configuration error ION8650

Hello everyone,I could help with this problem that I have ?; I want to configure a ION8650B COM4 meter so you can communicate with the communication protocol DNP3.0 but shower at the time of configurat...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1026 1 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Update Firmware PM870

Hi everybody, How can i update the firmware of the PM870 ? I tried to use IONsetup but it not allow me to upgrade the firmware : Best regards.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
926 1 1
Latest Reply: sesa130444_brid

sesa286450_brid
sesa286450_brid /html/rank_icons/Retired-User.png

Request for Award Letter of ION8800 Project Installations

Hello Experts,It is required as a proof of past usage in Electricity Sector in Nigeria for Grid Metering Project Award.Thanks for a quick response.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
674 0 1
Latest Reply: Tom_Stevenson

sesa233557
sesa233557 /html/rank_icons/Retired-User.png

PM5000 depth vs PM700 depth - what can cover the difference

Hello everyone,more and more customers are asking for the reason why there is greater depth of the PM5000 than PM700 meters. PM700 is 50mm deep but PM5000 depth is at least 72mm!This is the real issue ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
999 0 3
Latest Reply: Daniel_Brandao

Solved
sesa82206
sesa82206 /html/rank_icons/Retired-User.png

PMxxx Model via Modbus

Is there a way to query the model number of the PMxxx meters via Modbus? the reference manual doesn't mention a register
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1425 0 2
Latest Reply: sesa82206

Anonymous user
Anonymous user

iEM2100 Technical Overview now available

In support of the launch, here is a technical overview of the PowerLogic<sup><span style="top: -6.5pt; position: relative; mso-text-raise: 6.5pt;">TM&...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
750 1 0

2015-06-12

Madleen_Laclef
/html/rank_icons/LtCommander.png Madleen_Laclef /html/rank_icons/SE-Employee.png

FAQ Vigilohm System What are the steps to commission a Vigilohm System...

Vigilohm System refers to architectures which include an interface (XLI300 or XTU300), XM300 or XML3xx insulation monitors, XL3xx fault locators. All these modules being connected through an internal c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1182 0 1
Latest Reply: Anonymous user

Sam_Gaib
/html/rank_icons/LtCommander.png Sam_Gaib /html/rank_icons/SE-Employee.png

Video PM5000 programming

Below some videos developed by the country teams in UK and Spain. Feel free to use and share!English:https://youtu.be/cIfjjn5AK3YSpanish:https://vimeo.com/128489003https://vimeo.com/128499108https://vi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
788 1 0

2015-06-11

Sam_Gaib
/html/rank_icons/LtCommander.png Sam_Gaib /html/rank_icons/SE-Employee.png

PowerLogic 2015 Catalogue

Follow this link access the catalogue where you'll find partnumber guides and datasheets to help you select from the following portfolio:Current transformersPanel instrumentsBasic energy metersMulti-ci...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
892 0 2
Latest Reply: Sam_Gaib

Madleen_Laclef
/html/rank_icons/LtCommander.png Madleen_Laclef /html/rank_icons/SE-Employee.png

FAQ Vigilohm System How to Operate a Vigilohm System?

From the link below, access a document with some FAQ around the operation of a Vigilohm System: How to Operate a Vigilohm System _ FAQs.docx - Box This document includes the following questions: - On...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
843 0 0

2015-06-10

  • « Previous
    • 1
    • …
    • 185
    • 186
    • 187
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore