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Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

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Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

This Forum especially fits:

  • - Power System Integrators
  • - Electrical Contractors
  • - Power Panel Builders
  • - Power Consultants
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Gateways and Energy Servers

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Emilie_Ernwein
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How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2932 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
Dom-Socquet /html/rank_icons/SE-Employee.png

WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4645 1 0

2022-05-05

Solved
Madleen_Laclef
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EcoStruxure Panel Server: new Generation of Gateways (updated July 202...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
38303 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
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Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3746 0 1
Latest Reply: Anonymous user

Solved
Szymon_Hochół
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Panel Server video - Custom Model creation - EPC-Web

Hello Community! Here is a demonstration video of Custom Model creation process for Modbus devices that are not natively supported by PAS. The video has been created with v1.6 firmware. Best reg...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
9020 7 22
Latest Reply: Guillaume_Evrard

Solved
AndersDahlskog
/html/rank_icons/Lieutenant.png AndersDahlskog /html/rank_icons/SE-Employee.png

PAS800 HTTPS data publication

Hi Customers IT department is trying to set up HTTPS receiver on their server and get error message Authentication HTTPS Failed (see attached word file). ? Runs FW 002.000.001 in Panel Server The Serv...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
823 0 4
Latest Reply: Guillaume_Evrard

Solved
Sven_Ortmann
Sven_Ortmann /html/rank_icons/Retired-User.png

EGX 150 Pin occupancy RJ 45 to RS-485

Hello,with the change from EGX100 to EGX150 RJ45 also the connection port changes. A customer wants to connect a symmetra mw with modbus serial. Which Cable of RJ45 should be used for TD+ and which one...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1461 0 6
Latest Reply: Romain_Polette

Solved
SALAH1994
/html/rank_icons/Crewman.png SALAH1994

Pas600L &PowerLogic HeatTag Modbus TCP

Bonjour,Je rencontre actuellement un problème lors de l’intégration d’un capteur HeatTag avec un automate Siemens S7-1500 en utilisant le protocole Modbus TCP via le Pas600L.La communication Modbus TC...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1377 0 8
Latest Reply: Romain_Polette

sesa4025_bridge
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PAS600 Memory and CPU filling to 100% and locking-up

I have a customer with the following issue on the PAS600 Why is the PAS600 Memory and CPU filling to 100% and locking-up?
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
302 0 1
Latest Reply: Eric_HAVAS

Solved
AndersDahlskog
/html/rank_icons/Lieutenant.png AndersDahlskog /html/rank_icons/SE-Employee.png

Panel Server usage of SSL/TLS protocol connection

Hi In the older EGX300 it was possible to check box SSL if you wanted to use it or not. Is this possible in Panel Server, currently using (FW 002.001.000), see user guide DOCA0172EN-15 page 52 to chose...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
494 0 2
Latest Reply: AndersDahlskog

Solved
asparD
asparD

ExoStruxure Power Comission - Login Security Authenticator Problem

Hi Everyone, Recently, I made an account for login into ExoStruxure Power Comission (https://ecostruxure.se.app/). I've asked to make an authentication method, for the first instance of login. Sadly,...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
338 0 1
Latest Reply: Romain_Polette

Sam_Vosch
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PAS800 - Support for other PM5000 Series meters

Hello, Recently I tried to add PM5350 meters to a PAS800 panel server using the discovery tool. Unfortunately, the panel server reports the device as 'unknown' PM5350 and doesn't show any measurement v...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4889 0 18
Latest Reply: Guillaume_Evrard

Solved
MikeCormier
MikeCormier

Link150 Power Spikes

We are using the Link150 product to monitor draw on Starline tap boxes at one of our data center sites. After a cabinet has been removed and there is nothing connected to the tap boxes our DCE server i...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1149 0 3
Latest Reply: kishore1march

Gavin_Bryson
/html/rank_icons/Commander.png Gavin_Bryson /html/rank_icons/EcoXpertMasterLeaf.png

Panel Server - 2 networks

Is it possible to configure ETH1 with a connection to a BMS network and ETH2 to a PMS network and provide both networks with the ability to read Modbus registers from the devices connected to the RS485...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
433 0 1
Latest Reply: Guillaume_Evrard

Solved
AndersDahlskog
/html/rank_icons/Lieutenant.png AndersDahlskog /html/rank_icons/SE-Employee.png

Access an Panel Server through port forwarding on a router

Hi This is interesting for eg small facilities that has a Internet subscription where the Panel Server is physically located to access their Panel Server Advanced outside this faciliy to manage the dat...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
645 0 3
Latest Reply: Romain_Polette

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