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EcoStruxure IT forum

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EcoStruxure IT forum

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Informational
JLehr
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AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
132 1 0

2025-09-16

Informational
JLehr
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Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
195 1 1
Latest Reply: cdd

Informational
JLehr
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EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
427 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
21871 17 8
Latest Reply: JLehr

DCIM_Support
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AP9335TH cable lenght

hi, it is posible to extend the cable length of a AP9335TH sensor? (CID:122692438)
EcoStruxure IT icon_circle EcoStruxure IT forum
1196 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
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reverse number rack

My Data center uses 45u 2 & 4 post open racks for our network equipment. The numbering is reversed, as in 45 is at the bottom, 1 is at the top. How do we get 2 & 4 post racks added to the g...
EcoStruxure IT icon_circle EcoStruxure IT forum
1015 0 4
Latest Reply: DCIM_Support

DCIM_Support
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How do I mass configure APC user settings using Data Center Expert?

Mass Configure User Settings on 3.X-5.X NMCsFollow the procedure listed here.Within the configuration section titled User Management where the following information can be defined:- Administrator Pas...
EcoStruxure IT icon_circle EcoStruxure IT forum
913 0 2
Latest Reply: DCIM_Support

DCIM_Support
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How do I mass configure APC devices using Data Center Expert?

Note: If you wish to mass configure user settings, please go here. 1) Open the Data Center Expert Desktop Client and log in. 2) Within the Monitoring Perspective (button) select the group that contai...
EcoStruxure IT icon_circle EcoStruxure IT forum
1042 0 1
Latest Reply: DCIM_Support

DCIM_Support
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Netbotz 355 - Dry Contact

Hi, I'm trying to connect a dry contact cable to Netbotz 355 however it is not visible in advanced view. How do I configure the sensor? Thank You (CID:122691975)
EcoStruxure IT icon_circle EcoStruxure IT forum
578 0 2
Latest Reply: DCIM_Support

DCIM_Support
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Loss of auxiliary load

Hi I have installed devices such as air extractor and dehumidifier and I want to add it as lost system in the DCO How can I do it? How use I system auxiliar? Thanks Norberto Castillo (CID:12...
EcoStruxure IT icon_circle EcoStruxure IT forum
1020 0 6
Latest Reply: DCIM_Support

DCIM_Support
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cooling optimize HTTP 503/301 error

Originial DCO version: 8.0.2 Current DCO version: 8.1.0 Cooling Optimize AI Engine: 6.7.4 r05 Issue: After updating DCO 8.0.2 to DCO 8.1.0, we starting seeing an error in the Cooling Optimize AI E...
EcoStruxure IT icon_circle EcoStruxure IT forum
819 0 3
Latest Reply: DCIM_Support

DCIM_Support
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Work Order Statistics

Is there a way we can capture Work Order Statistics? At the moment we are working on a system of editing the text summary field (merely a description) on work orders so that when the "Work Order Lis...
EcoStruxure IT icon_circle EcoStruxure IT forum
1210 0 7
Latest Reply: DCIM_Support

Solved
DCIM_Support
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How to add APC UPS devices to DCE?

For some reason I am having issues with discovering APC UPS devices. I have Netbotz devices on the same network that are discoverable without a problem. Is there a special process for discovering the...
EcoStruxure IT icon_circle EcoStruxure IT forum
1631 0 3
Latest Reply: DCIM_Support

DCIM_Support
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Smartlink A9XMWA20 integration in DCE?

Hello, Did someone add a smartlink gateway A9XMWA20 in DCE 7.4 for reading data from PowerTag A9MEM1520 power meters? I need to do it for monitoring the load of a datacenter with more than 60 circuit...
EcoStruxure IT icon_circle EcoStruxure IT forum
980 0 4
Latest Reply: DCIM_Support

DCIM_Support
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Procedure to update the Netbotz Wireless Sensors firmware

Please find the steps to upgrade the Wireless sensors firmware versions. Step 1: Download the wireless firmware File from DCIM support in below link: https://dcimsupport.apc.com/download/attachments...
EcoStruxure IT icon_circle EcoStruxure IT forum
910 0 1
Latest Reply: DCIM_Support

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