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DCIM_Support

Picard

‎2024-01-24

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DCIM_Support

netbotz 450 and 570 alternately online - offline

we're having problems whith DCE and Netbotz 450 and 570, alternately are on error offline and sudenly change to online, again and againDCE are in the...

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1174 0 1

2020-07-06 01:24 AM

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DCIM_Support

Problem adding sensors to the map in DCE

I have a problem with the configuration of the maps in DCE, I'm trying to add to the map sensors from devices that are below in the hierarchy, but onl...

EcoStruxure IT icon_circle EcoStruxure IT forum

1299 0 1

2020-07-06 01:24 AM

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DCIM_Support

Netbotz 750 sensor showing disconnected

Hi,I have a Netbotz 750 running firmware 5.2.0. I have 2 x leak ropes and 6 x dry contacts on board with 5 x sensor pods on the A-link bus. All my sen...

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2620 0 3

2020-07-06 01:23 AM

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DCIM_Support

Using php to load data from DCE

Hi Team ,Our customer wanna using php to load the data (humidity sensor) from DCE ,He tried to use the script as below and got the "bool(false)" error...

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1818 0 1

2020-07-06 01:23 AM

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DCIM_Support

Release notes for device firmware

My DCE shows new firmware available for my UPS and PDUs and says "Refer to apc.com for additional release note information". I know this isn't strictl...

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3554 0 10

2020-07-06 01:22 AM

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DCIM_Support

Genomes : DCO

Hello,How to update Genomes with latest and how to check the Current version.Please advise. with regards,Noushad Abdussalam.(CID:154405172)

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2330 0 4

2020-07-06 01:21 AM

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DCIM_Support

Connecting to web-interface PDU

When connecting a VP8853 PDA (Vertix) to a DCE, the hardware is not connected to the web interface.How to solve this problem?(CID:154405133)

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1201 0 2

2020-07-06 01:21 AM

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DCIM_Support

Missed measured values in Rack PDU power owerview report

Hi Team! One of the customers have an issue with Rack PDU power report. There is no measured values in report, but it's displayed on power tooltip. I ...

EcoStruxure IT icon_circle EcoStruxure IT forum

1313 0 3

2020-07-06 01:20 AM

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DCIM_Support

dce server issue shutdown command

HiI have a customer wanting to have a shutdown command issued to their physical DCE server when the UPS runtime starts getting low. Is this possible a...

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995 0 2

2020-07-06 01:20 AM

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DCIM_Support

device power inlets showing "Not connected" on DCO 8.2.11 web client

On DCO web client, 8.2.11, device power inlets show "Not connected" while the truth is that they are. However, the status would be corrected after ref...

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944 0 3

2020-07-06 01:20 AM

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DCIM_Support

"inactivity" threshold?

I am not that experienced in setting thresholds in DCE, something I need to address. However I have an interesting question posed recently by a combi...

EcoStruxure IT icon_circle EcoStruxure IT forum

998 0 4

2020-07-06 01:19 AM

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