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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Anonymous user
Anonymous user

APC 1500 only/always works only on battery

I recently bought my third APC 1500 UPS. Out of the box, after installing my battery, it starts running on battery and keeps on doing so. My input voltage is 116 volt. Adjusting the sensitivity does no...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
17637 0 26
Latest Reply: marcusfinly

Anonymous user
Anonymous user

The PowerChute Serial Shutdown service did not shut down properly afte...

The PowerChute Serial Shutdown 1.3.0.301 program was installed on a Dell XPS 8940 Windows 10 Pro computer that is connected to a Back-UPS XS 1300G UPS. During a Windows restart or shutdown the Event Vi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2744 0 18
Latest Reply: fredkm

Solved
Anonymous user
Anonymous user

be500y-in

dear all, my ups does the following. 1.on no-load power-up red light continuously flashes.although as per manual(user)this indication is only for range setting. 2.on loaded power-up red light is on con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1113 0 4
Latest Reply: Rounak

Solved
MG1
/html/rank_icons/Crewman.png MG1

Bought a new BGM1500 and the LCD doesnt work

I bought a new BGM1500 , connected the red terminal, plugged it in and started it and all the plugs work, the battery work, as well as the LED lights. The information buttom works because I see it cyc...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
944 0 4
Latest Reply: jamie_mm

anarkikrzysiek
anarkikrzysiek

SMC1500I-2UC reboot after AC restore

Good morning, I have a small problem with SMC1500I-2UC . It is working fine with AC power connected . After I turn off input power it is still working like it should. But after I restore input AC Po...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
409 0 3
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

APC BE850M2 won't come back on.

I have had this unit for 2 weeks, the power in my apartment flickered for a brief moment (TV I was watching didn't even turn off) But my APC unit shut down instantly with no LED light and a constant to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2265 0 6
Latest Reply: ivnvnn

Tranas
Tranas

UPSCAPO will not run after install

Windows 11 24H2 fully updatedUPSCAPO-Management Software downloaded from APC website.NET 3.51 enabled and updated in Windows 11Software completes installation, but when run, throws this error message: ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
401 0 2
Latest Reply: Tranas

JBNC12345
JBNC12345

How Can I Connect Back-UPS 1500 to home network

I have a Back-UPS 1500 model that uses PowerChute Serial Shutdown with a USB direct connection to PC. Is there a way I can connect this UPS to a LAN home network to make config changes and monitor via ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
720 0 4
Latest Reply: Teken

Solved
jpatrich
/html/rank_icons/Crewman.png jpatrich

APC UPS 1500VA UPS intermittenly switches between plug and battery all...

The unit is 11 months old, and in the past, two or three times a day, it would switch between plug and battery, and there were no problems. Now, it does it about once every minute! I unplugged it, and ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
853 0 9
Latest Reply: Teken

DazOG
/html/rank_icons/Ensign.png DazOG

SMT1500i bricked by firmware update (blank LCD, not seen by wizard or ...

Hi Hoping someone might be able to help. I recently flashed the firmware on a SMT1500I UPS, a process I've done several times without issue. On this particular one the Firmware Update Wizard told m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
349 0 1
Latest Reply: Teken

charlietokana
charlietokana

How to disable alarm for overloading permenently on APC backup pro for...

I have my APC backup pro for gaming 1500VA for my PC. Once my PC run high-end gaming, two PSU will max draw power to run games, it trigger the alarm by getting overload. I tried to mute to UPS by press...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
263 0 1
Latest Reply: Teken

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