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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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TritiumNMR
TritiumNMR

Error code dCF 131

We have a APC UPS SRV3KI-E and we have attached the UPS to a NMR console. Recently, the UPS showed the error code "dCF 131" and the console that was attached to it had no current anymore. I tried to fi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1590 0 3
Latest Reply: Teken

Solved
Buadhai
/html/rank_icons/Ensign.png Buadhai

Back-UPS BX750MI Battery Replacement

After a lot of email go around with Schneider tech support they said: " This unit does not have a user-replaceble battery function so battery replacement is not recommended but a whole unit replaceme...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
4149 0 19
Latest Reply: Buadhai

valerio_vanni
/html/rank_icons/Crewman.png valerio_vanni

Missing input frequency in PCSS

Since upgrade from PCBE to PCSS, I cannot find anymore input frequency. Neither in status page, nor in logs. I tried switching forth and back between the two, and it's the same. In PCBE I can see it,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
882 0 6
Latest Reply: Teken

jamie_mm
jamie_mm

Gaming UPS BGM1500 has no LCD display

Good morning, I bought a new gaming UPS (model - Pro Gaming UPS BGM1500). Everything seems working fine however the LCD display is always black. See the attached photo Thanks for any suggestions
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
559 0 3
Latest Reply: Teken

Giovanni_V
Giovanni_V

Is BGM2200-GR fanless?

Hello, I would like to know if the BGM2200-GR Back-UPS is fanless. If not, where are the fans faced? Thanks for the answers.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
282 0 1
Latest Reply: Teken

ES550here
ES550here

offline-type for Intel iMac?

How well do Intel iMacs run on UPS offline-type in terms of switching time means operation to battery operation? How well do those iMacs deal with stepped sine wave power? As for the particular case he...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
160 0 0

2025-05-03

JohnO1
JohnO1

BX2200MI-MS constant hissing noise

Hi, I just bought a BX2200MI-MS a few days ago, and when I plugged it in, it started making a hissing noise. At first, I thought it was making the noise when charging, but it kept making the noise even...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
338 0 1
Latest Reply: Teken

TheUpdateGuy
TheUpdateGuy

How to remove "This is not the latest available firmware" message.

Hi everyone!In my company’s server room, we have a Smart-UPS SRT 5000 (SRT5KRMXLI). I’ve updated the NMC 3 to version 2.5.4.4 (AP9640/41/43) and the UPS firmware to 15.9 (ID1020), which is the latest a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
574 0 3
Latest Reply: Teken

goshoals
goshoals

smt1500c restart after power outage

One of my SMT1500C had to contend with an 8 hour power outage. After power was restored it did not turn back on until I drove to the site and pushed the power button. It is on SmartConnect so I have th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
699 0 5
Latest Reply: Teken

fckwan
fckwan

PowerChute serial shutdown for Linux on arm processor

https://www.apc.com/ca/en/product-range/137943580-powerchute-serial-shutdown/#products Can APC please offer a linux version for arm processor.E.g., Raspberry Pi 5 on Ubuntu 24.10
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
574 0 1
Latest Reply: Teken

Therradan
Therradan

[APC Smart UPS SRT 3000] p.13 error

Hello, One of my three remote Smart UPS SRT 3000 is down with the P.13 error. What could be the cause of the malfunction?I didn't find this error code in the operating manual.However, on other models, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
507 0 0

2025-04-25

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