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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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jamie_mm
jamie_mm

Gaming UPS BGM1500 has no LCD display

Good morning, I bought a new gaming UPS (model - Pro Gaming UPS BGM1500). Everything seems working fine however the LCD display is always black. See the attached photo Thanks for any suggestions
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
506 0 3
Latest Reply: Teken

Giovanni_V
Giovanni_V

Is BGM2200-GR fanless?

Hello, I would like to know if the BGM2200-GR Back-UPS is fanless. If not, where are the fans faced? Thanks for the answers.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
262 0 1
Latest Reply: Teken

ES550here
ES550here

offline-type for Intel iMac?

How well do Intel iMacs run on UPS offline-type in terms of switching time means operation to battery operation? How well do those iMacs deal with stepped sine wave power? As for the particular case he...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
148 0 0

2025-05-03

JohnO1
JohnO1

BX2200MI-MS constant hissing noise

Hi, I just bought a BX2200MI-MS a few days ago, and when I plugged it in, it started making a hissing noise. At first, I thought it was making the noise when charging, but it kept making the noise even...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
302 0 1
Latest Reply: Teken

TheUpdateGuy
TheUpdateGuy

How to remove "This is not the latest available firmware" message.

Hi everyone!In my company’s server room, we have a Smart-UPS SRT 5000 (SRT5KRMXLI). I’ve updated the NMC 3 to version 2.5.4.4 (AP9640/41/43) and the UPS firmware to 15.9 (ID1020), which is the latest a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
528 0 3
Latest Reply: Teken

goshoals
goshoals

smt1500c restart after power outage

One of my SMT1500C had to contend with an 8 hour power outage. After power was restored it did not turn back on until I drove to the site and pushed the power button. It is on SmartConnect so I have th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
637 0 5
Latest Reply: Teken

fckwan
fckwan

PowerChute serial shutdown for Linux on arm processor

https://www.apc.com/ca/en/product-range/137943580-powerchute-serial-shutdown/#products Can APC please offer a linux version for arm processor.E.g., Raspberry Pi 5 on Ubuntu 24.10
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
547 0 1
Latest Reply: Teken

Therradan
Therradan

[APC Smart UPS SRT 3000] p.13 error

Hello, One of my three remote Smart UPS SRT 3000 is down with the P.13 error. What could be the cause of the malfunction?I didn't find this error code in the operating manual.However, on other models, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
473 0 0

2025-04-25

Solved
dcbrune
/html/rank_icons/Crewman.png dcbrune

BE600M1 constantly disconnecting and reconnecting USB

I just purchased a brand new BE600M1 UPS to replace an older APC UPS I had. I also downloaded the latest powerchute software for it. I've hooked up the UPS, and connected the USB cable to my computer...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
697 0 5
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

BR1500G with new battery reporting low time

I have a BR1500G and just replaced the battery with a new APC 124 battery pack. I installed the battery and left it plugged in for 24 hours with no load. But it reports much lower times than what it ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2598 0 3
Latest Reply: nyaAPCupss

Solved
Anonymous user
Anonymous user

APC 1500 only/always works only on battery

I recently bought my third APC 1500 UPS. Out of the box, after installing my battery, it starts running on battery and keeps on doing so. My input voltage is 116 volt. Adjusting the sensitivity does no...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
17560 0 26
Latest Reply: marcusfinly

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