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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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HYONMIN
HYONMIN

Web point Error and hot fix it?

Merry Christmas and happy new year guys, Our company got Smart UPS Ultra, and we trying to get alarm and check the status of UPS via connected web point.. but, suddenly it's doesn't works.. Some pag...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
109 0 1
Latest Reply: Teken

121212121212121212121212121
121212121212121212121212121

APC Gaming Uninterruptible Power Supply Back UPS Pro salty smell which...

Around 3 days ago, I bought a APC Gaming Uninterruptible Power Supply Back UPS Pro, 2200VA/1320W, Tower, 230V, 4X Schuko and 2X IEC C13 Outlets, RGB Lights, Pure Sine Wave (only this model was availabl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
196 0 1
Latest Reply: Teken

RSchaeffer77
RSchaeffer77

Battery Replacement

I replaced the batteries in my APC S10 battery pack and when I reinstall the pack in the unit and power it up I get a No Battery Connected response during the self test. I measured voltage at the conne...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
137 0 1
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Bypass out of Tolerance-Silcon40kva

What causes this alarm for Silcon 40kva? "Bypass out of Tolerance". Is this a normal condition for UPS? Any corrective actions for this? Thanks in advance?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
6414 0 4
Latest Reply: Safiul

maryam.sh
maryam.sh

easy ups 3

Hello,how can I access the internal layout of the boards and equipment within the Easy UPS 3? And how are these boards and components connected to each other?Is there a schematic available?I would appr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
143 0 0

2025-12-24

jeffster88
jeffster88

BX1000M Won't power on after power interruption

We had an anticipated whole building power interruption test planned for the weekend and we powered off our UPS to prevent unnecessary beeping. Now the UPS will not reactivate. No Popped circuit brea...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
922 0 4
Latest Reply: Jhschmitt

plainspace
plainspace

Back-UPS 1500 F02 error

I'm getting the F02 error. APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector - BlackModel: BN1500M2SKU: 6165881Purchased 12/2021 but you had to replace the unit after so it...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
417 0 1
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Firmware distribution does not match target device platform...

Hi, when I saw the problems with the batteries I thought it would also be the right time to update firmwares. One UPS got a AP9630 and the other a AP9631. Both seem to have the same firmware file name...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
20950 0 6
Latest Reply: gabriEL13

Solved
piepmax
piepmax

Is the battery of a SMART-UPS 1500I hot swappable?

Hi,Is the battery of a SMART-UPS 1500I hot swappable?I don't want to shutdown the devices being connected to the UPS. Regards
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
306 0 2
Latest Reply: piepmax

cb831x
cb831x

Windows Powerchute serial agent 1.4 connected to SmartUPS 750i fails t...

Hi Running Powerchute serial agent 1.4 on Windows connected USB to SmartUPS 750i. In Powerchute everything seems to work except event and data logging. When I go to the logging pages there is no data...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
350 0 3
Latest Reply: Teken

deftly
deftly

Soft clicking every 5 sec from UPS

Hi everyone,Every 5 seconds the UPS makes a very soft, dull click, almost like the sound of a water drop hitting a hard surface. It’s not the typical loud relay click you’d expect when switching to bat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
927 0 7
Latest Reply: deftly

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