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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Issue with battery swap on SURT8000XLT with SURT192XLBP

We have 2 SURT8000XLT and each have 1 SURT192XLBP. Each can have 4 batteries so 8 per setup. We had 8 new batteries with the intention of putting 4 new ones in and leaving the old ones for the time bei...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
904 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS SRT 5000 - Battery still charging

Hello, We have installed our Smart-UPS SRT 5000 7 days ago and it's up and running. I just want to ask why the battery shows still charging when checking the status on the web management? Is this norma...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1094 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMT3000RM2U how do I connect serial cable to manually power on and off...

Hi everyone, I'm looking to control (if possible) my SMT3000RM2U via the serial cable in terms of turning it on after a power failure and then when the utility power returns, to turn it off. I found ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3510 0 4
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SRT6KXLI

Good Day, i have a SRT6KXLI giving and "connect battery, backup not available" alarm on this UPS, the UPS was unplugged while giving this alarm and the UPS is working fine and when the UPS is plugged...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1278 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Can I change part of battery cartridge first and the rest later?

I have Smart-UPS 3000 RM XL with 2 ext modules. Display panel has charge led flashing in union but no bad battery indication. Status in web console shows "Batteries discharged" and 3 minutes for runtim...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1000 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

when does a UPS shut off if there are multiple PCNS clients?

Let's say I have two physical servers plugged into a Smart-UPS with a NMC. Both servers have PCNS installed and configured to shut down the UPS after performing a graceful shutdown (in v4.2 Shutdown Se...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1928 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SRT3000RMXLI onboard LAN & serial not working

Hi I bought a SRT3000RMXLI unit. There seems to be an onboard NIC included (not the optional extra NMC) When i connect the RJ45 outlet to a (100MBit) switch nothing happens: no link, no light I then as...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3931 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SMT3000I outlets Replacement

Hello everyone , I need your help two of my SMT3000I outlets (in the picture ) ,had expanded , and the 2 power cords falls easily . I need your advices , should I replace the outlets (if they are re...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1106 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Powerchute Business Edition won't accept domain for e-mailnotification

I just tried to configure the latest version of the APC PowerChute Business Edition Agent for one of our customers. For whatever reason the E-Mail settings field on the Web-Console checks the length ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
910 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC Rack 1000V Smart-UPS won't turn on

I just got a new SUA1000RM2U Smart-UPS from a guy on CL and the item was never used NIB. Now, I brought it home and plugged it in but it did not turn on. I let it charge for about an hour, still did ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
669 0 2
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart-UPS 1500 not logging out according to instructions

We have 10 Smart-UPS 1500 units and 2 Smart-UPS 1000 units.They all run the APC agent and are connected to Powerchute Business Edition 8.5 console. The settings for each are : When power fails begin sh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
533 0 1
Latest Reply: BillP

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