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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
Administrator BillP Administrator

PowerChute Serial Shutdown is available to download

PowerChute Serial Shutdown is available to download. https://www.se.com/us/en/product-range/137943580-powerchute-serial-shutdown This version of PowerChute replaces PowerChute Business Edition and Po...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
27356 2 8
Latest Reply: marcolopes

Solved
davwapi
Crewman davwapi

Symmetra RM - UPS not found/off and in bypass mode

We are having an issue with one of our APC units. It is a Symmetra RM. I inherited this issue after I found it and have had to troubleshoot the issue remotely. There are multiple areas in the issue tha...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1461 0 3
Latest Reply: davwapi

sat6g
Crewman sat6g

looking nmc2 v7.1.6 fw

Hi, I need update a lot of nmc2 card, so looking lasted firmware for it. i see UPS Network Management Card 2 - Release Notes, v7.1.6 (B), but can't found v7.1.6 firmware files.anybody can explain why o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
526 0 1
Latest Reply: Teken

Koonsie
Koonsie

Numerous Smartconnect devices with connection issues.

I am having a ton of trouble with my devices staying connected to my network. drop outs and struggles to reconnect are so common i cant even trust my smartconnect devices anymore. Mind you have have ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
429 0 1
Latest Reply: Teken

TomRBerg
TomRBerg

Share a UPS with multiple users

Dear Sir or Madam, we have added our UPS to the Smart UPS Service. I registered this with my work account tomrune@knowledgegroup.no. How can my manager mathias@knowledgegroup.no also monitor the UPS i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
386 0 0

2024-10-18

ravinoz
ravinoz

Rename Guest PDU via CLI

I am trying to rename an APC PDU that is daisy-chained as a guest device (NPS Guest) via the command line. I can easily rename the main PDU (NPS Host) using the system -n command, or using tcpip -h wit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
693 0 0

2024-10-17

apc_connect
apc_connect

Move a Smart Connect license to a replacement UPS

We just received the key for our recent purchase of 50+ 5-year advanced SmartConnect subscriptions. When adding the key there is the message that says once the subscription is assigned to a UPS it can...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
639 0 1
Latest Reply: Teken

Turnkey_Lumber
Turnkey_Lumber

I cannot register - SMT 2200C

Good morning , I bought the nobreak SMT 2200C and can not register it on the site, it is connected to the internet correctly.I cannot install the software that came on the CD, because none of my equipm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
427 0 1
Latest Reply: Teken

TomokazuYakuwa
Ensign TomokazuYakuwa Ensign

Is it not possible to write Modbus to ACRD301?

Hi team, When I check the ACRD301 Modbus register map, there are only Read points.Is it possible to write Setpoint etc. via Modbus? Thank you.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
662 1 0

2024-10-16

MauroZanier
MauroZanier

APV9601 password issue for SRV3KI-AR

Hi all, Need urgent assistance. Tried the default password as per user guide 12345678, still invalid and can't gain access. Urgent assistance will be highly appreciated! Thanks Mauro ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
541 0 1
Latest Reply: Teken

cabricharme
Crewman cabricharme

network mask for SNMP on AP9640? (resolved)

Hopefully a simple question... How do I open a specific network segment (aka subnet aka CIDR aka IP range) for SNMP access to an APC device with an NMC3 like AP9640? What I tried (individual IP): Con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
427 0 0

2024-10-16

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