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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

SUA750 Plastic Push Pins

Hi, Have a Smart UPS 750 (SUA750). The 2 white plastic push pins (for lack of a better way of describing them) that hold the front metal cover to the body of the unit have disintegrated. The tabs broke...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1230 0 2
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

Firmware missing ??

Hi Does anyone know where I can find updates for AP9537 (in a Smart-UPS SRT 8000 / SRT8KRMXLI ) The model doesn't appear in the download list ??? Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1194 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 3000 HOW to make sure an unit managed through smartconnect d...

Smart-UPS 3000 I checked throughout the management page of smartconnect website and could not find anywhere showing when the last self test was performed. And no option of sending out email notificat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1316 0 4
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

Visio Stencils for SRT10KRMXLI

Can i have Visio Stencils for SRT10KRMXLI ? It seems that APC/Schneider only has old Visio stencils. Regards, Faizal
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2896 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PowerChute Network is not receiving data from the Network Management ...

Hi,I have a Smart-UPS 3000 XLM and I am trying to add it to PowerChute Network.I sniffed the traffic with WireShark, and I can see PowerChute adding itself to the UPS, and then I see the UDP broadcasts...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1715 0 6
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Smart-UPS X 2200 Shut down by itself

Hi, One of our Smart-UPS X 2200 (SMX2200HV with external battery pack) suddenly shut itself off. There was no transfer due to input power, no other indication that anything was going on, it just shut d...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1398 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Replace battery

I have fault replace battery on my smart ups srt 20000 i did run time calibration but nothing changer still the same Note: the batteries new and run time changed from 45 min before fault to 5 min afte...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
744 0 2
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

technical meaning of "The battery is not installed properly"

My SUA1000 (the black model) w/ AP9617 sent out these alerts a few nights ago: Critical- The battery is not installed properly. Then a few seconds later: Informational - UPS: The battery is now install...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
17274 0 3
Latest Reply: BillP

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BillP
Administrator BillP Administrator

SMC1500i is silent most of the time. SMC2000i is silent too?

I have SMC1500i which is great, because the fan is almost always turned off without any fan noise, especially when the power input condition is good and the power load is not high and it is just work a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
840 0 2
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

Symetra SYAF16KXR9I, after 1 hour power off, all batteries pack's are ...

Hello, after 1 hour of power failure, ups gives all the batteries to bad. Batteries original new 6 months of work and the cells themselves are 9 months old. (**)The configuration is with 3 power module...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
691 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

"No UPS Found" Smart-UPS

SURTD5000XLI.Originally shipped with AP9619 NMC. With no NMC installed, I can access the UPS console for configuration via its RJ50 serial port. With the NMC installed, this RJ50 appears to be redirec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
421 0 0

2021-06-28

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