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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

SMT1500RMI1U Firmware/modbus issues

Hi,we installed an SMT1500RMI1U UPS today. Connected it via USB on Debian Linux by apcupsd 3.12.14 and tests worked quite well.When using apcaccess we realized that some data like 'LOADPCT' which is qu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1812 0 15
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Which Battery?

I am new to using/working with these devices, so please excuse any ignorance. The unit is a smart ups 3000xl. This unit has one battery pack or "set" of batteries, but it also has an external battery b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
590 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

sum1500rmxl2u acting funny

I got new batteries for mine about 2 weeks ago. I powered it up just to check how much power the batteries had then i shut it down to install later.Now when i power it up (even with batteries) i have t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
768 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SUA1500 "The battery power is too low to support the load..."

All 5 battery lights on the front of my SUA1500 are flashing. A new set of batteries did not remedy the problem. Logging into the web GUI for the APC9630 shows a critical error: "The battery power is t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1103 0 5
Latest Reply: BillP

Anonymous user
Anonymous user

Smart-UPS X 3000 won't turn on

Hello Guys,I am new in the comunity, and I am writing becuase I am having an issue with my Smart-UPS X 3000 that won't turn on.It was working fine since a couple of days a go, and now it's off and I ca...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
651 0 0

2021-06-29

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

changing the rated input voltage - help

Having trouble adjusting correcting the input voltage settings on a APC SMT1500i via the ap9630 mgnt card web guiDefault set to 230v. Our AU Input voltage is 240v. Actual input voltage ~250v creating w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5046 0 3
Latest Reply: rmcloughlin_apc

Solved
wayne_i_apc
/html/rank_icons/Lieutenant.png wayne_i_apc

SURT LED Diagnostic Definitions

Where can I find the meaning of the fault (diagnostic) codes displayed by the "Battery Charge" LED column on my SURT2000XLI?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1944 0 6
Latest Reply: wayne_i_apc

Anonymous user
Anonymous user

IT Closet UPS Recommendation - Questions

I need a UPS for an IT closet in a new office in New Zealand. I'm in the US so I am unfamiliar with the standards there.Normally, in our North American and European offices, we'd get a 3000 kva Smart-U...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
549 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

sua1500 power off button doesn't work

I have 4 sua1500 units and they all work, but one has a problem. The unit in question work perfectly with Power Chute Business Edition. I have it connected to a PC and the test will work, it will cal...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1097 0 3
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

surt8000xli ,fault led light

hi,from months ago we installe ups SURT8000XLI ,test ok,now ups give fault battery charger fault and battery dead,i know fault in charge ciricuit but no found any component damaged need to test it howt...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
649 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Runtime Chart of 5KVA UPS in different Cities

I am looking at the Runtime Chart of 5KVA UPS in India, China, Singapore and Hongkong.I find the runtime at MAXIMUM loading with the same number of 192V battery pack is different across the locations.F...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
685 0 1
Latest Reply: BillP

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