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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

SURTD5000XLI - No Network - No Serial

Hi I have an APC RT3000 (I think), model number is SURTD5000XLI. My work place was throwing the device away due to a replacement cycle, not due to fault. The device powers up and from looking at the ma...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1559 0 5
Latest Reply: MarkC_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SURT10000XLT Battery Constant

Anyone have the constant? We just replaced batteries and need to reset it.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
959 0 2
Latest Reply: Anonymous user

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Earth leakage current

Hi, I`m having 2 set of Smart-UPS RT 10000VA 230V in my server room, its about 7 years old, and just did a health check with APC, said everything alright. I have RCCB protection for the UPS also, the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
603 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

RT5000 serial setup

Hi all, We're trying to get our RT5000 smart UPS's networked. We cant find what their IP addresses were because the MAC address for the network card is printed on the circuit board and cannot be safely...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1450 0 5
Latest Reply: Anonymous user

Solved
Kurt_apc
/html/rank_icons/Ensign.png Kurt_apc

Text Message on Sprint does not go through

I have an AP9631 mgmt card I set up 3 recipients to 3 different email accounts 1 of those accounts is my sprint phone 0123456789@messaging.sprintpcs.com I never ever receive the the message to my sprin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1563 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Should I be running calibrations for server Smart-UPS every 6 months?

Over the years, we've noticed that the runtime remaining stat varies significantly from the actual runtime we can expect from SmartUPS batteries as they age. Our answer has been to run a calibration ev...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
906 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Spare Parts List Smart UPS Online

Where can I find a list of commonly replaced spare parts for the Smart UPS online (SRC3000XLI) ?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1274 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SURTD5000XLT serial com not working

help please i can't connect to the 5000xlt on the serial com putty cant find the com. im using 940-1525a cable with a usb 232 converter I've set putty to 9600/8/n/1/n and all i get is can't connect to ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
797 0 3
Latest Reply: voidstar_apc

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart-UPS VT : replacing power module

We have 4 Smart-UPS'es VT, each 10kVA running. one is build in 2005, one in 2014, one in 2015 and the newest in 2016. At the time there are running this power modules in the VT's:SUVTPM10KH-PQ0G-SUVTP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
808 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

Proper PCNS configuration for remote shutdown

Hi,Here is my current setup:- Smart UPS SMT1000RMI2U with AP9630 NMC(connected to the switch)- client(windows) server with PCNS installed on it(connected to thw UPS with the USB cable, connected to the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1050 0 2
Latest Reply: Anonymous user

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC UPS SRT3000XLI

HelloProblem with the exclusion of SRT3000XLIWhen plugged in and want to turn it off bybecause I do not need a trigger button there is no option to turn off!I have to pull the plug every time.When it i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
605 0 0

2021-06-30

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