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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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SUA communication lost on Server 2016 using agent v10

I have two SUA3000's, both connected to host machines via USB. One of the host machines is Windows 7, the other is Server 2016. Both devices were communicating fine with the PCBE v9 agent but after upg...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1955 0 7
Latest Reply: markrossiter71

Solved
Anonymous user
Anonymous user

0x010D Compensting for high voltage

I am getting a compensating for high voltage on only 1 unit in my facility. but the voltage is not exceeding the threshold of 127. thoughts? 0x010D Serial Number : Device Serial Number : Date : 0...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3281 0 7
Latest Reply: CPU1048576

Viper
Viper

SRT 3000XLI error 02000

SRT 3000XLI error 02000 - Voltage in charger output is only 57v slowly drop to 13v,. - No output voltage even bypass or use the UPS.. - anybody here encountered thesame problem?? Can you share some ide...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
95 0 0

2025-11-12

TestPK
TestPK

APC X3000 UPS not responding for snmp query from monitoring tool

We have APC X3000 UPS not responding for snmp from monitoring tool which is ELK. I can confirm no issues at network level like firewalls. Can any one please help to fix it
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
70 0 1
Latest Reply: Teken

Aksam
Aksam

Issue with Smart-UPS SMX2000LV Battery and Charging Voltage (Only 76VD...

I have a Smart-UPS SMX2000LV, designed for 120V output, equipped with 10 internal 12V sealed lead-acid batteries connected in series. However, after energizing the UPS, I am observing only 76VDC at the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
76 0 1
Latest Reply: Teken

heller4433
heller4433

UPS password reset E3MUPS60KHB2S

At the company I'm working at we forgot and lost the password for the UPS of model : E3MUPS60KHB2S Is there a way of reseting it?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
50 0 0

2025-11-12

Zhantore
Zhantore

Request for Firmware (AOS v2.6.4 / EMS v2.6.7) for APC Environmental M...

Dear APC Support Team, I have an APC Environmental Management System (AP9320) is not working properly — web access is unavailable, but SSH/Telnet still respond. I read on the forum that AOS v2.6.4 / EM...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
52 0 0

2025-11-12

Solved
bimmerdriver
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Cannot Update Firmware in AP9630 NMC2

I'm trying to update the firmware in my AP9630 NMC2, which is Hardware Revision 05. I've updated the firmware previously without any difficulties. FTP is enabled and I can connect to the unit using Win...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1751 0 8
Latest Reply: bschrikkema

Solved
Mahery
/html/rank_icons/Crewman.png Mahery

Download Easy UPS 3PH SNMP Manager

Hi All I have two used Easy UPS 3 Series Network Card (E3SOPT001) that I want to install with our EASY 3S.The SNMP Card manual says that I should get the IP Addresses of cards from "Easy UPS 3PH SNMP M...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
11973 1 6
Latest Reply: GAK

OKi
/html/rank_icons/Crewman.png OKi

Smart UPS SMT750IC serial cable communication

Hello everyone,I'm trying to connect the SMT750IC UPS to a machine IPC (still running the old Windows XP or Windows 7 operating system!) via serial port.The UPS is connected to the original APC communi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1062 1 9
Latest Reply: OKi

xerox
/html/rank_icons/Crewman.png xerox

SURT8000XLI Battery issue

UPS sometimes give the warning : Critical - UPS: The battery is not installed properly. followed after few minutes by : Informational - UPS: The battery is now installed. Once mains was removed, UP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
604 0 8
Latest Reply: xerox

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