Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
139
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

Special Version of Powerchute for 2012 Hyper-V

We have a 2012 box running Hyper-V, and I want to install powerchute on that box, and set it to turn off it's guests when triggered.I see that there is are two Powerchute downloads for 2008, one for Hy...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
783 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

snmp OID to pull out the UPS Load on the Smart-UPS 1000 ?

On the Smart-UPS 3000 I am able to use the OID .1.3.6.1.4.1.318.1.1.1.4.2.3.0 to pull out the UPS Load.But this OID does not work on the Smart-UPS 1000. Does any one knows the correct OID to pull out t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5995 0 12
Latest Reply: wieste_apc

Solved
Anonymous user
Anonymous user

What software to use Matrix 5000 w/ AP9617

Hello,I have been having a terribly difficult time trying to figure out how to monitor our Matrix unit. We have a Matrix 5000 with an AP9600 expansion chassis with an AP9617.We simply would like to be ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7242 0 11
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Changing Network Gateway IP Address and NMCs

Hi.As you will be able to tell from the question, I am not completely up to speed on networking. I recently changed my ISP from DSL to a cable and the IP address of my modem router has changed from 19...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2395 0 11
Latest Reply: BillP

Solved
mlewis_apc
/html/rank_icons/LtCommander.png mlewis_apc

SURTR100000XLR

I have a unit which when moved seemed to have lost it's network connection. I have pulled the card, re-seated it and nothing happens. I can see network activity so I am assuming that the card has been ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1220 0 2
Latest Reply: mlewis_apc

Solved
Anonymous user
Anonymous user

PowerChute web server not starting

I have installed PCNS 3.0.1 on a Windows 2000 machine. The "PowerChute Network Shutdown Group1" service is running, but I can't connect to the web server (web browser reports can't find server). When...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3723 0 12
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Changing Auto-Logout with NMC2 ?

Anyone know where in the NMC2 web interface I can change the admin auto-logout? The default of 3 mins is way too short. Thanks!
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1344 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Configuring Temperature Thresholds

I have an rt8000 with management card (AP9631) Am I missing something or being too logical??? I assumed high temperature would just give a warning and maximum temperature would invoke graceful shutdown...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1653 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Code 0x0002 Severe - System: Warmstart

Hello,We recently started getting warmstart messages on an AP7750 with Firmware 1.10 using an AP9617 NMC (Serial: BA0827013924, Hardware Rev: A10, ATS Ver 261, AOS Ver 264). As far as I can tell, these...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2145 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

AP9630 issue with FW6.0.6, reboot loop with TCP/IP stack failure?

I have a Smart-UPS 1500 LCD with an AP9630 fitted, spotting that FW6.0.6 was available for the management I downloaded and installed it. The install completed fine according to the software.However, n...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
864 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

What determines the hostname vs. IP address display in NMC interface?

I have 5 AP9617 NMCs on my network (all running sumx 3.7.2 & aos 3.7.3).On three of them, every page of the NMC web interface shows the device's IP address in the top left corner (next to an "i" in...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2120 0 4
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 369
    • 370
    • 371
    • …
    • 1074
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore