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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Benji_apc
Ensign Benji_apc

Uploading config with ftp - Ignoring new SMTP server

We have a bunch of AP9630 devices with firmware 6.4.0. After uploading a new configuration mail everything seemed well at first.According to the documentation the NMC2 will restart itself automatically...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1346 0 2
Latest Reply: Benji_apc

Solved
Anonymous user
Anonymous user

PowerChute is not Receiving Data from the Network Management Card

I want to preface this by saying that I've never worked with any APC products or even a Linux OS prior to the last few weeks, and I'm a little in over my head I'm trying to install PowerChute Network S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
14268 0 12
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

PowerChute Business Edition not supporting multiple ESXi hosts under s...

Hi Support, I have the following UPS connecting to my 3 ESXi hosts under the same vCenter cluster (refer attachment). I was told by my region Schneider Electric support that my UPS model is not suppo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1755 0 3
Latest Reply: BillP

BillP
Administrator BillP Administrator

FYI: AOS v6.5.0/app v6.5.0 available for Smart-UPS, Symmetra 1/3ph, an...

Hello everyone, Applicable to AP9630, AP9631, or AP9635 UPS Network Management Card 2 users - or any users with a UPS/other device that contains an embedded version of these cards, such as Smart-UPS On...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
802 0 0

2021-07-09

Solved
torchedya_apc
Crewman torchedya_apc

Symmetra LX 8000 RM Event Logs

I am trying to figure out where the Event logs are logged on a Symmetra LX 8000 RM with an AP9631 Network Card. We had an event that did not capture why the UPS went on battery. Are the logs captured a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1064 0 1
Latest Reply: B-DoubleE_apc

Solved
Anonymous user
Anonymous user

AP9630 and SMX3000HV

Good Day, Installed an AP9630 management card into a SMX3000HV. On login to interface, it states NO UPS FOUND Firmware is 6.5.6 which from what I can see, is compatible. Any help appreciated. Thank ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1439 0 6
Latest Reply: Anonymous user

BillP
Administrator BillP Administrator

Firewall Requirements for AOS Firmware Upgrade Tool

We wanted to use the AOS_6.7.2_Upgrade_Tool to push out config changes and upgrade firmware on our SmartUPS using the AP9631 management cards. We created a firewall rule for FTP but realized it's using...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
515 0 0

2021-07-09

BillP
Administrator BillP Administrator

Management card for Modular Power Distrubtion unit: PDPM288G6H

What is the part # for the most modern mgmt card I can slide into a PDPM288G6H? --sk
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
543 0 0

2021-07-09

Solved
BillP
Administrator BillP Administrator

Delay Power to Outlet Group(s) via PowerChute once building power has ...

Hi all, My question is, can I tell PowerChute or the UPS itself to delay turning on the power outlets on the UPS for a set amount of time once power has been restored? Basically, I'm looking for a 30 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1360 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Silent uninstall of Powerchute

HI, I want to to use the uninstall built into powerchute to remove the software. I found the string: "C:\Program Files (x86)\InstallShield Installation Information\{BCE9F441-9027-4911-82E0-5FB28057897...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2665 0 6
Latest Reply: BillP

Solved
driver111_apc
Crewman driver111_apc

Lost the local network management interface-to-UPS communication.

Hi all, Im having an odd issue where I lose management to the UPS from the NMC when input power is lost, or a run time calibration is started. Recent Device Events Date Time Event 11/28/2019 10:0...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1296 0 2
Latest Reply: driver111_apc

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