Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Jerome_bana_apc
Crewman Jerome_bana_apc

AP9630 stack 36 overrun 1min restart loop

HiWe got 4 smart ups 5000 with network management card, 3 got ap9617 and work fine but for some reason the one with AP9630 seems stuck in a loop of stack overrun and warmstart.Attached to this post is ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2120 0 4
Latest Reply: Jerome_bana_apc

Solved
jkugler_apc
jkugler_apc

460C9W and APC?

We are being moved into a data center that uses 460C9W outlets. 250V, 3PH, 60A. (See image for what that plug looks like.)We want to use the APC ZeroU PDUs. I see PDUs that are rated for the correct in...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1615 0 1
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

APC InRow ACSC101 Placement

Dear Folks, Please let me know can we place apc InRow ACSC101 infornt of Racks??? Please see attached file, In the layout ACSON Floor Standing CRAC are being shown. Our customer would like to re place ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4852 0 12
Latest Reply: BillP

Solved
peterskovgaard_apc
Crewman peterskovgaard_apc

AP8881 management constantly reboots

We have an AP8881 PDU that constantly restarts its management interface. I have managed to grab a debug zip from the PDU, it is attached. Any clues as to what is happening?When the management interface...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
9094 0 16
Latest Reply: BillP

Solved
TheDan_apc
TheDan_apc

ATS7750 Unexplained source switch

We have an ATS7750 that every few days switches sources from preferred and back within a few minutes. No other log entries are present for this switch. We are in a datacenter environment with condition...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1727 0 1
Latest Reply: Terry_Kennedy_apc

Solved
AD-Josh_apc
Crewman AD-Josh_apc

APC PDU AP7932 Firmware download issue

I've been trying to get this firmware updated multiple different ways. Non is workingTried using the software from https://www.apc.com/il/en/tools/download/software_comp.cfm?sw_sku=SFRPDU392. I get an ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2829 0 3
Latest Reply: AD-Josh_apc

fadelovo_apc
Crewman fadelovo_apc

SURT10000 Strange Behavior

Dears Please i need your support as my UPS SURT10000 Start behaving in strange way and i don't know what it cause this problem.the batteries are replaced and new,the main power line is good.but this w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1120 0 0

2021-07-29

shahzad.engr123_apc
Lieutenant JG shahzad.engr123_apc

Internal Communication Fault

Dear team,I am facing the same issue of "Internal Communication Fault" on 2 units of ACRC103 where on the first unit an error is just blinking on screen I have tried to reset but this issue still exist...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1488 0 0

2021-07-29

Solved
raheem69_apc
Ensign raheem69_apc

Configuration Problem in Modbus/Jbus Card of MGE Epsilon STS

It is stated that Modbus/JBus Card (Model 66061) installed on MGE Epsilon STS installed. This card was configured with values supplied by BMS contractor. Now we require to modify/change the settings t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2505 0 5
Latest Reply: raheem69_apc

Solved
raheem69_apc
Ensign raheem69_apc

Replacement of Power Modules of Symmetra PX500

Hi,It is stated that our maintenance contract vendor has recieved power modules from APC for our 02Nos Symmetra PX500 UPS. It is requested that as to why the Power Modules with serial No. QD0840xxxxxx ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1785 0 3
Latest Reply: raheem69_apc

BillP
Administrator BillP Administrator

UPS went off

Hi, we have a Symmetra PX 20 (all in one). Last night, the city energy went off and and the UPS didn't went to battery power, all of my load went off.There's "A phase synchronization fault no longer ex...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
866 0 0

2021-07-29

  • « Previous
    • 1
    • …
    • 240
    • 241
    • 242
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore