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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Reuben.Farrelly
/html/rank_icons/Crewman.png Reuben.Farrelly

AP9641 Network Management Card - Email Timezone Issue

I have an NMC 3 card (AP9641) which is configured and periodically sends emails for things like self-tests and any sort of power events. This card has NMC firmware 2.2.1.1 which is the latest released...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3502 0 14
Latest Reply: LarryK

Alankrita_Srivastava
/html/rank_icons/Crewman.png Alankrita_Srivastava /html/rank_icons/SE-Employee.png

APC UPS 2200 - LCD Screen Panel Broken

Hi, User has an APC Smart-UPS 2200, SMT2200RM2UC., S/N: AS1831166960. He just replaced his battery pack, but the LCD screen panel is broken. The UPS otherwise works fine. Please provide guidance ho...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
924 0 0

2023-06-06

Alankrita_Srivastava
/html/rank_icons/Crewman.png Alankrita_Srivastava /html/rank_icons/SE-Employee.png

APC Smart UPS 30kVA

Hi, User has a APC Smart UPS VT 30kVA in His data room. The UPS appears to be sending out email alerts and they need to have someone come out to look at it and to provide maintenance. Below is devic...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
572 0 0

2023-06-06

EDIT
EDIT

APC SMT2200RMI2UC

Hello, I apologise in advance if this type of posting is not allowed on the site. We are looking for some guidance on how to sell a new APC SMT2200RMI2UC, which was a mistaken order, and never installe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
583 0 0

2023-06-06

Alankrita_Srivastava
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APC Back-UPS ES 650 (BE650BB) LED status indicator, not it manual

Hi, We have received following query. Query is as follows: "I’m seeing an LED indicator that isn’t in the manual. 1) Yesterday - unit went to a solid tone. Turned the UPS OFF, tone silenced, unplugge...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
837 0 0

2023-06-06

Alankrita_Srivastava
/html/rank_icons/Crewman.png Alankrita_Srivastava /html/rank_icons/SE-Employee.png

Smart-UPS X 3000 Battery bus soft start fault

Hi, We have received following query from one of our user. Query is as follows: "I have the problem that my Smart-UPS X 3000 shows the following Critical Alarm: “A battery bus soft start fault exis...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
742 0 0

2023-06-06

Alankrita_Srivastava
/html/rank_icons/Crewman.png Alankrita_Srivastava /html/rank_icons/SE-Employee.png

UPS BX950MI- AZ alarm

One of our customer's unit has just started with a continuous beep and with a green light flashing - what does this mean and how will he stop it??
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
714 0 0

2023-06-06

sofikour
/html/rank_icons/Crewman.png sofikour

configure UPS to shutdown server

Hi, We have currently a 3PH UPS. I connected to UPS via ethernet and i configured the ip address.Now my issue is that i dont know how to do the following: 1. What software i need to install on the serv...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3360 0 5
Latest Reply: sofikour

alalefola
alalefola

cannot connect to my APC 3000RM2U

Good day, am using APC 3000RM2U UPS, and I can't read data from the UPS. how can I read log data from the UPS.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
493 0 0

2023-06-05

Batterynoob
Batterynoob

UPS failure

I have the APC Back-UPS Pro, BR1500G with external battery pack BR24BPG Yesterday my power went out in the building and the unit failed to turn on. Trying to figure out what went wrong I bought the uni...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
535 0 0

2023-06-04

Solved
Anonymous user
Anonymous user

error code 1-1-5 for galaxy 5500 120kva

We have a 120 kva ups , the device is off when I on Q4s key this error appear: CC board fault CH board valid Error code 1-1-5 Please help me what can I do?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4522 0 4
Latest Reply: Hafizasim185

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