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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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APC Symmetra PX 250/500

Hi Everyone, As part of a technical working group of our company, I was tasked and assigned to conduct research for the best modular type of ups - so far I got an eye on the apc symmetra px 250/500 u...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
691 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Galaxy 3000 charger fault

Hello all, We have a galaxy 3000 ups that after a restart return charger fault and the battery cb goes off after 5 to 10 seconds of the startup. The batteries are fully charged, each one reads between ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1190 0 2
Latest Reply: Anonymous user

Solved
BillP
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Symmetra PX40 will not power on!!

I recently installed a second hand Symmetra PX40. Of note, I am NOT using ANY APC switch gear at all...there is no PDU connected to the Symmetra; the 208V3P is connected directly from our 175A breaker...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1765 0 2
Latest Reply: BillP

Solved
BillP
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snmp card new firmware required

Dear team good morning i have installed three galaxy 5500 ,100kva ups at our client, both ups SNMP card showing ups status, but one of them showing communication lost error and also showing Galaxy 7000...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
744 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Not starting up of MGE Galaxy 3500 15kVA 400V 3:1 UPS

Dear all Could please help me by providing the cause of not starting up/hang out. My company has a Smart-UPS VT 15KVA with XR battery enclosure, model number G35T15K313B4S, which was individually worki...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
868 0 1
Latest Reply: BillP

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BillP
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PX40 IM error

Good Day, I client is getting message saying 03/17/2017 09:05:12 UPS: An Internal communication bus fault no longer exists. 03/17/2017 09:05:12 UPS: The main intelligence module is now in control. 03...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
591 0 1
Latest Reply: BillP

Solved
BillP
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ups failure

How can i resolve the problem below?I have a 30kva UPS with serial number PS0913140294 and module serial number PS0913240570. This unit machine has a system failure detected by surveillance alarm. on n...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
667 0 1
Latest Reply: BillP

BillP
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APC MGE GALAXY 5500 60Kva Battery Breaker QF1 are not armed

Dear All, I have Install New 2 MGE Galaxy 5500 6kva, i have face in a problem, that is, external Battery Breaker " Schnider NSX250S DC NAMED QF1 are not armed, and ups make error battery breaker is not...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
526 0 0

2021-06-26

Solved
Anonymous user
Anonymous user

Firmware Needed for AP9619 NIC on an SL80KG UPS

Hello, We are attempting to monitor our SL80KG UPS with an AP9619 NIC. The card is on the network, but after logging in, it shows that the card has lost communication with the UPS. I am assuming that t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1180 0 3
Latest Reply: BillP

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madnanhassan_apc
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UPS DataBase Invalid

Dear I have an error on MGE Galaxy 300 UPS. Showing as below could not find the solution. UPS is not showing its status.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1247 0 3
Latest Reply: madnanhassan_apc

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Anonymous user
Anonymous user

Symmetra PX 40K - how can output voltage be configured?

Good day, We purchased a refurbished Symmetra PX 40K system from an UK company and we've installed it in Switzerland. What I can see however is that while the system is perfectly working, it is not set...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1540 0 3
Latest Reply: voidstar_apc

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