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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Alan_Bedford
Alan_Bedford

F07 error on APC 1500S

I'm certain this has probably come up, but after many years of faithful service, my APC Pro-1500S has shown me an error code F 07 with a steady alarm. How can I resolve this?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
11 0 1
Latest Reply: Teken

JarD
JarD

AP9631 problem after rebooting

Hi, I've got Smart-UPS RT 8000 RM XL with AP9631 (manufactured in 2013). UPS and Mgt card was running fine - till yesterday. I needed to assign new IP address so entered new IP and rebooted managem...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
26 0 2
Latest Reply: Teken

AvFersen
/html/rank_icons/Crewman.png AvFersen

pCO webcard for controlling a uniflair ERAC0521A - setup

It may, that i ask in the wrong community.Is there someone who can direct me to the right people? greetings Alec von Fersen pCO webcard for controlling a uniflair ERAC0521A - setup For the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
88 0 1
Latest Reply: AvFersen

Carlos_Erazo
Carlos_Erazo

SRT6000 no reconoce las nuevas baterías.

Hola, Recientemente visité a un cliente para reemplazar las baterías del SRT6000, cabe señalar que no usé un paquete original, en su lugar reemplacé individualmente las 16 baterías de 12V 5A por 12V ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
58 0 3
Latest Reply: Teken

jodyg64
jodyg64

need the original cable for Smart UPS C1000

Hi, I have an APC Smart-UPS that had been connected to our server via USB ports. I was just forced to update to PowerChute Serial Shutdown Agent Version and communication has been lost. There are thr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
17 0 1
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart UPS-Battery near end of life error

I have looked around and can't find any data on this type of error: We just finished upgrading 190 APC 1500 and 2200 UPSs. The equipment is all manufactured in 2018 running version 6.5.0 on the NMC. B...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
52695 0 6
Latest Reply: Cambrix_Group

adrake
adrake

SRT2200XLI Power Cables

We recently purchased a SRT2200XLI for one of our wiring closets and we do not have any appropriate ports for the cables provided. Our ports in that room are NEMA 5-20. Is there an IEC-C19 to NEMA 5-...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
13 0 0

2025-10-28

awrwallace71
awrwallace71

Powerchute Network Shutdown Registration with Network Management Card

Hi there, I have installed a new SmartUPS 1500VA RM2U 230V with a network card (network card is on the LAN etc ok) and can login via the browser link into the configuration etc. I am trying to add cl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
10 0 0

2025-10-28

sanjivsr
sanjivsr

Chaînage batteries SURT192RMXLBP2 avec UPS SURT15KRMXLx (besoin pack a...

Nous souhaitons obtenir une confirmation officielle de compatibilité/câblage concernant la combinaison suivante : UPS : APC Smart-UPS RT 15 kVA – SURT15KRMXLx Packs batteries déjà en stock : SURT19...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
13 0 0

2025-10-28

Solved
Anonymous user
Anonymous user

UPS: An internal UPS communication fault exists.

Updated two SMX750's in two different physical locations this morning to 6.2 firmware. After the update, both UPS's are throwing this error:Critical - UPS: An internal UPS communication fault exists.Er...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
10072 0 33
Latest Reply: AlexR

BStein_apc
/html/rank_icons/Ensign.png BStein_apc

CustNMC license expiration

Hej Guys, A Customer get information that the subscription for the NMC-card is expiring. The UPS was installed by Schneider directly and also the registration was done by them. I'm wondering what happe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
37 0 2
Latest Reply: BStein_apc

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