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Mukesh_Sangwan
Mukesh SANGWAN
Ensign
β€Ž2025-05-08
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Mukesh_Sangwan
/html/rank_icons/Ensign.png Mukesh_Sangwan /html/rank_icons/SUPPORT-rank.png

Required firewall exceptions for EcoStruxure Building Activate and Fle...

IssueThere is a need to identify the Ports, URLs and Static IPs which must be open through customer's firewall for EcoStruxure Building Activate Flex ...
Knowledge Center icon_circle Building Automation Knowledge Base
205 0 0

2025-04-15 05:12 PM

Mukesh_Sangwan
/html/rank_icons/Ensign.png Mukesh_Sangwan /html/rank_icons/SUPPORT-rank.png

How to identify in the Partner Portal if the EcoStruxure Building Flex...

IssueIdentifying a potential power supply/source failure to the Flex Server for a specific time period. Product LineEcoStruxure Building ActivateEnvi...
Knowledge Center icon_circle Building Automation Knowledge Base
138 0 0

2025-03-30 11:36 PM

Mukesh_Sangwan
/html/rank_icons/Ensign.png Mukesh_Sangwan /html/rank_icons/SUPPORT-rank.png

EcoStruxure Building Activate Flex Server is unable to synchronize tim...

IssueThere are issues for Flex Server to synchronize time with the Real Time Clock (RTC).Product LineEcoStruxure Building ActivateEnvironmentEcoStrux...
Knowledge Center icon_circle Building Automation Knowledge Base
175 0 0

2025-03-30 05:56 PM

Mukesh_Sangwan
/html/rank_icons/Ensign.png Mukesh_Sangwan /html/rank_icons/SUPPORT-rank.png

What are the troubleshooting steps involved if EcoStruxure Building Ac...

IssueEcoStruxure Building Activate Flex Server fails the Wi-Fi Signal Strength test. Product LineEcoStruxure Building ActivateEnvironmentEcoStruxure B...
Knowledge Center icon_circle Building Automation Knowledge Base
197 0 0

2025-03-03 12:29 AM

Mukesh_Sangwan
/html/rank_icons/Ensign.png Mukesh_Sangwan /html/rank_icons/SUPPORT-rank.png

What are the basic troubleshooting steps if EcoStruxure Building Activ...

IssueEcoStruxure Building Activate Flex Server doesn't pass the GSM Signal Strength test. Product LineEcoStruxure Building ActivateEnvironmentEcoStru...
Knowledge Center icon_circle Building Automation Knowledge Base
234 0 0

2025-03-03 12:26 AM

Mukesh_Sangwan
/html/rank_icons/Ensign.png Mukesh_Sangwan /html/rank_icons/SUPPORT-rank.png

Building Activate Partner Portal displays 'error: There is no change i...

IssueWhile performing the verification tests, an error is displayed:'error: There is no change in the configurations' as shown below: Product LineEco...
Knowledge Center icon_circle Building Automation Knowledge Base
156 0 0

2025-02-26 10:14 PM

Activity Feed
  • Posted Required firewall exceptions for EcoStruxure Building Activate and Flex Server. on Building Automation Knowledge Base. β€Ž2025-04-15 05:12 PM
  • Posted How to identify in the Partner Portal if the EcoStruxure Building Flex Server has gone offline due to a power failure for a specific time period. on Building Automation Knowledge Base. β€Ž2025-03-30 11:36 PM
  • Posted EcoStruxure Building Activate Flex Server is unable to synchronize time with RTC. on Building Automation Knowledge Base. β€Ž2025-03-30 05:56 PM
  • Posted What are the troubleshooting steps involved if EcoStruxure Building Activate Flex Server fails the required Wi-Fi Signal Strength test. on Building Automation Knowledge Base. β€Ž2025-03-03 12:29 AM
  • Posted What are the basic troubleshooting steps if EcoStruxure Building Activate Flex Server fails the required GSM Signal Strength test. on Building Automation Knowledge Base. β€Ž2025-03-03 12:26 AM
  • Posted Building Activate Partner Portal displays 'error: There is no change in the configurations'. on Building Automation Knowledge Base. β€Ž2025-02-26 10:14 PM
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