Issue
There is a need to identify the Ports and URLs which must be open through the customer's firewall and network security for EcoStruxure Building Activate
Product Line
EcoStruxure Building Activate
Environment
- EcoStruxure Building Activate Flex Server
- EcoStruxure Building Activate Partner Portal
Cause
To ensure the Flex Server operates correctly, specific URLs must be whitelisted within the customer's firewall and network security settings.
Resolution
Below is the list of URLs which must be open through a site's firewall/network:
| Domain Name | Protocol | Description |
| telemetry.ecostruxure-buildingactivate. se.app |
HTTPS (TCP port 443) | Used for sending IoT Sensor Data streams. |
| mender.ecostruxure-buildingactivate. se.app |
HTTPS (TCP port 443) | Used to download firmware update. |
| emqx.ecostruxure-buildingactivate. se.app |
HTTPS (TCP port 443) | Used for communication of Flex-Server with Schneider Electric cloud services such as configuration, data, or alarms. |
| openvpn.ecostruxure-buildingactivate. se.app |
HTTPS (TCP port 443) | Allows Schneider Electric to remotely access the Flex- Server through VPN. |
| timesync.ecostruxure-buildingactivate. se.app |
HTTPS (TCP port 443) | Time server allows the Flex- Server clock to remain synchronized. |
| router.ecostruxure-buildingactivate. se.app |
HTTPS (TCP port 443) | Allows the Flex-Server to download linux updates |
Note:
For the list of URLs to be whitelisted for the India Portal, please refer to Required list of URLs/Ports to be whitelisted under firewall/network for EcoStruxure Building Activa...
