How to identify in the Partner Portal if the EcoStruxure Building Flex Server has gone offline due to a power failure for a s...

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Issue

Identifying a potential power supply/source failure to the Flex Server for a specific time period.

Product Line

EcoStruxure Building Activate

Environment

EcoStruxure Building Activate Flex Server
EcoStruxure Building Activate Partner Portal

Cause

The Flex Server went offline for some time and then came back online again. There is a need to identify if this happened due to a power source failure to Gateway.

Resolution

Login to the Partner Portal and select the customer from the settings icon in the top right corner. ...

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How to identify in the Partner Portal if the EcoStruxure Building Flex Server has gone offline due to a power failure for a specific time period.

Related Forums

Intelligent Devices Forum