EcoStruxure Building Activate Flex Server is unable to synchronize time with RTC. - Schneider Electric Community

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Issue

There are issues for Flex Server to synchronize time with the Real Time Clock (RTC).

Product Line

EcoStruxure Building Activate

Environment

EcoStruxure Building Activate Flex Server
EcoStruxure Building Activate Partner Portal

Cause

The RTC parameter fails the synchronization test.

Resolution

Check the voltage of the coin cell using a multimeter. If the voltage is less than 3.3V, replace the...

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