Issue
There are issues for Flex Server to synchronize time with the Real Time Clock (RTC).
Product Line
EcoStruxure Building Activate
Environment
- EcoStruxure Building Activate Flex Server
- EcoStruxure Building Activate Partner Portal
Cause
The RTC parameter fails the synchronization test.
Resolution
- Check the voltage of the coin cell using a multimeter.
- If the voltage is less than 3.3V, replace the coin cell.
- If the voltage is equal to or greater than 3.3V and the test still fails, report the issue to technical support.
