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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2479 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2361 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2744 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2785 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4529 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6808 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

PM8 Waveform capture - third party software

Does anyone know how to capture PM8 waveform using a third party software?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1030 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Setting up reverse current alarm in PM820

Hi I've seen a default reverse power alarm in the manual but is it possible to set up reverse current alarm as well?thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
776 0 1
Latest Reply: JamesAZZO

Solved
Philippe_Morel
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DCF ION7650

For a client I had to program two identical ION7650 (370e). I programmed in the first ION7650 with Designer (PME7.2.2). I then saved the DCF file of this fist ION7650 to my PC with ION Setup 3.0.14094...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1880 0 5
Latest Reply: Yu_Diao

arjanbijker
arjanbijker /html/rank_icons/Retired-User.png

PM5500 Modbus Gateway

Hi,Just to confirm, as it is not on any datasheets,Can the PM5560 function as a Modbus Gateway?Regards,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1100 0 4
Latest Reply: Anonymous user

Ramon_Delgado
Ramon_Delgado /html/rank_icons/Retired-User.png

PM8 Firmware

I heard that we are in the process of releasing new firmware for the PM8 meter, is there an ETA and where will the download be. Can we get a pre-release firmware release notes?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1510 0 6
Latest Reply: Anonymous user

KelvinOCY
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PM820 reset to factory default?

Is there any chance for the power meter is reverted to factory default setting without any user intervention, ie ct ratio setting, password, kWh?We experience one of the meter on site was reverted to f...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1169 1 1
Latest Reply: arjanbijker

sesa250204
sesa250204 /html/rank_icons/Retired-User.png

PM3255 Active energy into load

Hi all,I have one problem using PM3255 on PME 7.2.1.I don't have any informations about active energy into the load. I have standard log for Active out, Reactive in and out and Apparent in and out.Also...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1699 0 4
Latest Reply: Hal_Etheridge

Anonymous user
Anonymous user

ION Setup Offline Meter Request

Hi, Are there any plans to create an offline ION7650 meter for firmware v371? If so, where can I put in a request to get this made? Thanks, Chindhu
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1287 0 1
Latest Reply: Robert_Lee

Solved
Michael_Neas
/html/rank_icons/Ensign.png Michael_Neas /html/rank_icons/SE-Employee.png

ION8650 151 Errors

Hello,Does anyone have additional information on 151 errors. Specifically, what causes these errors on a meter, and what does a 151 error mean? I have a customer who was getting these on a couple met...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1154 0 1
Latest Reply: sesa56545

Anonymous user
Anonymous user

iEM3000 Web Banner

Hello, did anyone create a Web Banner for iEM3000?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1668 0 7
Latest Reply: sesa233557

sesa379798
sesa379798 /html/rank_icons/Retired-User.png

Have you ever had a SMTP conecction error?

Hello Community,I want to export the device files, and sent them to my email. But I always have that error.I need some advises.Thank you for your cooperation.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
858 0 1
Latest Reply: sesa149175

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