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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2015 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2185 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2600 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2628 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4347 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6660 3 1
Latest Reply: Charles_Murison

sesa379798
sesa379798 /html/rank_icons/Retired-User.png

Have you ever had a SMTP conecction error?

Hello Community,I want to export the device files, and sent them to my email. But I always have that error.I need some advises.Thank you for your cooperation.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
829 0 1
Latest Reply: sesa149175

Solved
daniel_parker_p
/html/rank_icons/Lieutenant.png daniel_parker_p

Power Meter Transient Detection and Sample Time

Can a power meter with transient detection detect transients which have a duration less than the sample time? E.g. ION7650 can detect 20us transients and has a sample rate of 256/cycle.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1213 0 2
Latest Reply: daniel_parker_p

J_Meakins
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PM5000 series brochure, datasheet, installation sheet and more

You can find the PowerLogic PM5000 series brochure, technical datasheet, installation sheet, user manual, and other customer-facing in materials under Documents & Downloads on the product page at S...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1432 1 0

2014-06-02

Sepehr_Zarrabi
/html/rank_icons/Lieutenant.png Sepehr_Zarrabi /html/rank_icons/SE-Employee.png

Intermittent Communication Issues with Siemens 9350 ION 7350

We have a customer that has 7 Access 9350 meters (equivalent to ION 7350) on an RS-485 daisy-chain. These are older meters ordered in 2002.Based on what the customer is saying, this system used to work...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
805 0 2
Latest Reply: Sepehr_Zarrabi

J_Meakins
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Presentation CM4000T 5.21.2013

EcoStruxure Power & Grid icon_circle Metering & Power Quality
798 0 0

2014-05-27

J_Meakins
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Presentation E5600 1.23.2009

EcoStruxure Power & Grid icon_circle Metering & Power Quality
731 0 0

2014-05-27

J_Meakins
/html/rank_icons/Ensign.png J_Meakins /html/rank_icons/SE-Employee.png

Presentation ION8800 11.05.2008

EcoStruxure Power & Grid icon_circle Metering & Power Quality
701 0 0

2014-05-27

Anonymous user
Anonymous user

Hi, I have got some Querries for TI Current Transformers, where should...

Hi,In India, most of the tenders are specifying, IS2705 Standard for CTs, and when i go through IS2705 it says its derived from IEC185 and BS3938.Now, our TI catalog talks about, Compliance with standa...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
692 0 0

2014-05-27

Digital_Hastak
/html/rank_icons/Lieutenant_JG.png Digital_Hastak /html/rank_icons/SE-Employee.png

ION Setup error on start up

Has anyone seen this issue before? I am using ION Setup build B13080_01. I have tried uninstalling and reinstalling and also restarted my PC, but not able to rectify the issue. Can you please assi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2481 0 8
Latest Reply: Robert_Lee

Anonymous user
Anonymous user

iEM3365 125Amps BACNET Meter communication

You can refer the attached document to support the iEM3365 - 125 Amps BACNET meter commnuication over BMS. The meter has been demod'd at Infosys,bangalore and communicated over the BMS System.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
745 0 0

2014-05-19

Solved
josgrafe
/html/rank_icons/Lieutenant_JG.png josgrafe

dividable current transformers

Does Schneider have dividable current transformers?If not can anybody reccommend an alternative ?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2220 0 7
Latest Reply: sesa22904

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