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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
979 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5070 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4345 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4940 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6722 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8816 3 1
Latest Reply: Charles_Murison

richard_schwass
richard_schwass

DNP Protocol for PM5560/5563

Hi there,I understand that this protocol was to be supported on the PM5560 / PM5563 devices. Is this already available in the latest firmware or still on the road-map. If not ready, when is it schedule...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1492 0 1
Latest Reply: BasemE

Yu_Diao
Yu_Diao Leader

ION Setup has trouble to set up CM4250 "Disturbance" alarms

I am using the latest ION 3.0.16182.01 from the Box folder to set up some CM4000 meter and there are still hicups in the "Disturbance" alarm configration: As shown below, for the "Swell Van/Swell Vbn/S...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1016 0 1
Latest Reply: Robert_Lee

sesa198688_brid
sesa198688_brid Troubleshooter

PM 8000

Hi All,Does the PM8000 meter can see Watt Hour in 2 decimal Points? If yes means, How?Thanks & Regards,Mala
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1001 0 1
Latest Reply: Yut

Madleen_Laclef
Madleen_Laclef Mentor

FAQ_ Vigilohm System + Com'X510 wiring

Document below describes how to wire a system made of Energy Server Com’X510 and Vigilohm interface XLI300 or XTU300. This document was initially intended to build a democase with these devices (si...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
835 0 0

2016-07-06

Sven_Ortmann
Sven_Ortmann Leader

Meter 1 Pulse per 1 kWh

Hello,is it possible to setup 1 Pulse per 1 kWh in IEM3000 Series device as output?I only fount this in documentation:thank you
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1246 0 1
Latest Reply: sesa70148

Solved
Sven_Ortmann
Sven_Ortmann Leader

Meter with size 144 x 144 mm ?

Is there any device with size 144 x 144 from Schneider Electric?Thank you
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2021 0 3
Latest Reply: Sven_Ortmann

Solved
engenharia_memt
engenharia_memt

Latest version of the documents ION Handles and ION Protocol

Hello,I would like to know where to find to download the latest version of the documents ION Handles, ION Protocol and ION Reference.The version of ION_Handles that I found is 21-10-2002 and not contai...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2933 1 8
Latest Reply: Yut

sesa102400
sesa102400 Contributor

looking for pm5000 series BACnet object list/maps/etc.

looking for pm5000 series BACnet object list/maps/etc.Brian Bikadi
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1025 0 1
Latest Reply: AmyRizner

Solved
sesa213753
sesa213753 Leader

Information about MTR1-96

An Electrical Utility just added a line to the specification aboutCOMPLY WITH -> THE MTR1-96 CONSTRUCTION FOR POLYPHASE SOLID STATE ELECTRICITY METERS.I was searching on google, and it seems that in...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1838 0 1
Latest Reply: Anonymous user

jlindsay_utahya
jlindsay_utahya

Has anybody had any success with an EM3555 modbus energy meter and SBO...

I'm using SBO 1.7.1.12003 and the smart widget supplied by Schneider in the download center.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
961 0 1
Latest Reply: jlindsay_utahya

Solved
sesa213753
sesa213753 Leader

It is possible to use the PM8000 as a gateway to go from ModbusRTU/SNM...

My client has 3 meters per site, 1xPM500 1xPM850 1xPM5100 and he wants to change the PM500 and use a PM8000, but he want to go to SNMP.So the question is, it is possible to use the PM8000 as a gateway,...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1844 0 2
Latest Reply: Anonymous user

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