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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
983 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5081 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4354 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4949 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6738 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8826 3 1
Latest Reply: Charles_Murison

sesa379798
sesa379798 Leader

Do you know how to reset the EGX300?

I have some problems with the IP address on my EGX300. I want to reset it. But I don't find the procedure in the manual.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7504 1 17
Latest Reply: michael_franz

sesa88669
sesa88669 Contributor

ION7650 Reset IP without Display

I have an ION7650 without the display. I used the web interface to change the IP and now I am not sure what the IP is. I have lost all connectivity to it. How do I restore the IP to either default or g...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1873 0 3
Latest Reply: michael_franz

edward_lim_uon_
edward_lim_uon_

IFM communication module failure

Hello,Has anyone encountered multiple IFM modules failure?We have a customer with 16 IFM modules on 4 different switchboards that have stopped communicating with PME. Client is concerned with the relia...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2478 0 2
Latest Reply: michael_franz

Marvin_Foster
Marvin_Foster Contributor

Dual-Port Ethernet Daisy Chain Limits?

Is there a hard or practical limit for how many devices can be daisy chained together with the Dual-Port Ethernet?PME performance limit?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4047 0 4
Latest Reply: michael_franz

sesa101781_brid
sesa101781_brid Contributor

Does ION7400 comply with EN62056 or IEC1107?

Hi Expert,I got specification which requests the meter to have IR port which is complied with EN62056 or IEC1107. I can't find those standard in technical sheet but only found ANSI C12.18 & ANSI C1...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1032 0 1
Latest Reply: Anonymous user

Solved
ken_newsome_gpt
ken_newsome_gpt

What are the default data logs in the PM5560

Out of the box what does the meter store in the on-board data recorder
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1674 0 1
Latest Reply: Ramasamy_N

JeroenDeville
JeroenDeville Troubleshooter

pm5300 energy float32 registers

Hellois there someone how can provide the register list of the PM5100/PM5300 series with the energy values in Float32?Thanks a lot
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2457 0 4
Latest Reply: Ramasamy_N

sesa38559
sesa38559 Leader

How to assign PM8000 digital output to over / under voltage alarm ?

Hi Folks ... am trying to operate an output when i have an under voltage / over voltage condition....the meter is stand alone.... ( no PME ) can i use ION set up to link output with this alarm ?Many th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2236 0 2
Latest Reply: sesa38559

engineer_langfo
engineer_langfo

All register search of ION modules in Meter?

When linking the input to an ION module in Advanced Mode the user needs to search through the modules for the specific input they are looking for. If a module has been previously open the Register is ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1441 0 2
Latest Reply: sesa130444_brid

sesa74337_bridg
sesa74337_bridg Troubleshooter

CAD drawings

Hi, All,I would like to know if there is a place that I can download all the metering CAD drawings.Thanks,James R
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2044 1 1
Latest Reply: sesa64419

sesa70148
sesa70148 Leader

ION8650 v421 firmware release

The ION8650 cell modem functionality has been updated to allow for easier activation and for roaming. In addition, log configuration has changed requiring log mode be set to high speed continuous if th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1095 0 0

2017-05-24

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