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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3842 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2935 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3040 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3223 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5033 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7182 3 1
Latest Reply: Charles_Murison

sesa14764
Ensign sesa14764 Ensign

[PQ] [Infographic] PQ Infographic.pdf

EcoStruxure Power & Grid icon_circle Metering & Power Quality
1008 3 0

2016-11-08

sesa14764
Ensign sesa14764 Ensign

[PQ] [Document] How to Sell Power Quality Tip Sheet.pdf

EcoStruxure Power & Grid icon_circle Metering & Power Quality
880 1 0

2016-11-08

sesa14764
Ensign sesa14764 Ensign

[PFC LV Components] [Guidebook] Sales Enablement Kit

EcoStruxure Power & Grid icon_circle Metering & Power Quality
894 0 0

2016-11-08

marco_quesada
Crewman marco_quesada

Verifying calibration

Guys,How often do you recommend to verify a meter calibration?Thanks in advance.Best regards,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
889 0 2
Latest Reply: marco_quesada

sesa71269_bridg
Ensign sesa71269_bridg Ensign

Time syncronization of PM8000

Hello Guys,May I ask what type (exact products type, reference number, ...) of time syncronization products can you offer to do syncronization of PM8000 meters? We want to realize a± 1 ms syncronizatio...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4902 1 19
Latest Reply: Anonymous user

AmyRizner
AmyRizner Schneider Alumni (Retired)

New version of ION Reference available

The -08 version is now available on the Schneider Electric website: http://www.schneider-electric.com/ww/en/download/document/7EN02-0290 Impacted modules:We hope that our new authoring tool will allo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
939 3 0

2016-11-01

Solved
Philippe_Morel
Commander Philippe_Morel Commander

No password for a PM5561?

A client asks me why he does not have to use a password when making changes to the alarmes of a PM5561 with ION Setup? BR, Philippe
EcoStruxure Power & Grid icon_circle Metering & Power Quality
960 0 1
Latest Reply: Robert_Lee

michael_franz
Admiral michael_franz

Solar Powered Ethernet

Team:We have an opportunity to help an established PME customer with a problem. They will be installing a PM8000 in a remote 12,500 substation that has no low voltage power at all. Has anyone found a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
845 0 0

2016-10-28

Solved
sesa352198
Crewman sesa352198 Crewman

Is anyone here can help me on ION 7650 power meter ? Unable to change ...

Is anyone here can help me on ION 7650 power meter ? It is a new unit, which we are unable to change the configuration , ie PT ratio, CT ratio. We followed the default password "0" but it displays " Wr...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1948 0 6
Latest Reply: sesa352198

Anonymous user
Anonymous user

Energy value PM810 meter

We have a broken PM810 meter.Is it possible to load the existing Energy value in a new PM810 meter?The he starts with counting from the old value?- Can we load throug modbus the value?- ION setup?- ......
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1001 0 1
Latest Reply: Anonymous user

Anonymous user
Anonymous user

7550RTU Pulse input, minimum voltage for correct operation ?

Hi,Does anybody know what the minimum voltage that the 7550RTU can take on a digital input from a pulse meter ? The manual states external supply of maximum 130VDC but what is the minimum for the input...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1004 0 3
Latest Reply: sesa54412_bridg

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