Location of PM8000 Firmware and Framework Files for Various Standards

[JamesAZZO]

I am looking for the location of the PM8000 Firmware and ION Framework files for the Various Power Quality Standards.

[sesa153177]

Hi James,

The PM8000 Firmware has been scheduled to be uploaded to the global Schneider website, but I don't see it up there just yet. I can send the firmware file to you directly if you need it now.

For the framework, should be able to provide you with the correct file.

Thanks,

[sesa153177]

Hi James,

All of the PM8000 Firmware files are now available on the global Schneider website.

Cheers,

[Koen_Rowies]

Hi James,

I have a PM8000 that doesn't show all webpages, and I can't configure some values, drop down menu's are empty.

I allready did the firmware update (1.3.1) and als copied the html files from a working PM8000 to the faulty one(via FTP). Now the pages are all there but there are still some options not available...

I also noticed that the framework is missing some modules so I deleted the framework and tried to upload that from a working PM8000 but still have some issues.... And modules that are missing....

What can I do to restore the complete PM8000 to factory settings?

Kind Regards

Koen

[Cliff_Schubert]

Hi Koen,

The web pages and related content transferred to the meter over FTP will persist over a firmware upgrade. The template / framework is erased during an upgrade and has to be re-applied after.

If the web pages on your meter aren't working you can download the factory default files from the Schneider website (PowerLogic PM8000 series - Download Center - Schneider Electric) - these files all go into the 'web/resources' folder on the meter. (The other web folders - control / diagnostics / maintenance / monitoring / setup folders are for adding additional content. Anything put in these folders will show up under the respective tab in the web pages.)

Here are the steps to reset the web pages:

1. Get the web pages for the firmware version you have (1.3.1) and unzip them onto your computer (see link above)
2. Login to the meter over FTP
3. Delete the contents of the web folder (some content & the folder structure is write only - these are ok to leave)
4. Using FTP, copy the all the unzipped web pages over to the meter. Copy all files folders, and subfolders from the zip file 'resources' folder into the 'web/resources' folder on the meter.
5. Your meter web pages should now be functioning correctly.

The latest default framework for the PM8000 is v1.2.14_FAC-PQ_V1.1.0.0.1.dcf - also available from the link above. Putting that framework on the meter should fix the module issues you are having.

[Koen_Rowies]

Hello Cliff,

Thanks for the info, the problem is solved, We did a firmware upgrade and reloaded the default framework and everything is ok.

Kind regards

Koen

[Eddic]

Hi,

What is the user name and password of PM8000 ftp login ?

Thanks

[sesa64419]

Hi Su

The FTP login information for a PM8000 with standard meter security (no users configured) is:

user: 8000

Password: meter password (default = 0)

For a meter with advanced security, enter a valid user and password.

This information is also in the PM8000 user guide, in the Communications > FTP > Accessing your meter's FTP server, on page 62 of the latest version of the user manual (7EN02-0336-01). The PM8000 manual can be downloaded from the Schneider website here: http://www.schneider-electric.com/en/download/document/7EN02-0336/

or by going to www.schneider-electric.com and searching for "PM8000 user manual".

cheers,

Alana