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EcoStruxure IT Support
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Hosted IT Advisor users can be configured to use the Log in with EcoStruxure IT option to log in to ITA. This is the default for newly created/installed hosted ITA instances.
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In IT Advisor, check the box in the user's properties to Force user to use Single Sign On.
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Log in to EcoStruxure IT at https://app.ecostruxureit.com/manage. Click Administration and make sure the hosted ITA server is registered to an organization in EcoStruxure IT. This normally occurs during onboarding for hosted ITA.
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Click Users to create an EcoStruxure IT account for the users you want to access ITA using SSO. The EcoStruxure IT account username must match the ITA username.
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