Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Desktop client login issue possible after updating to ITA 9.1.9
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Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
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Your invitation was sent.Thanks for sharing Exchange with your co-worker.
There is a change in ITA 9.1.9 that could cause an issue starting the desktop client.
When you update to ITA 9.1.9 or newer, make sure the SSL Certificate Common name has the correct server IP address defined in Webmin.
Log in to Webmin https://<ITA server IP>:10000
Go to EcoStruxure IT Advisor > Setup.
Make sure the SSL Certificate Common Name matches the ITA server's IP address.
If you need to change this value, enter the ITA server IP address and click Setup to confirm the change. Note: This will cause the services to restart.
This change can also be applied after you update ITA to version 9.1.9 or newer.