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EcoStruxure IT Support
Submit a support request for additional assistance with EcoStruxure IT software.
Select your language from the translate dropdown in the upper right.
EcoStruxure IT Advisor (ITA) client is available in eleven languages. By default, the client will launch in the language of the clients operating system. However, it is possible to start the client in a different language.
This can be specially useful for non-English clients, that would like to report issues or ask questions in an international environment or report to tech support.
Windows desktop client
Locate the configuration file: EcoStruxure IT Advisor.ini. It is usually located in (C:) Program Files\EcoStruxure IT Advisor 'version'\application.
Edit the configuration file (via Notepad or similar) and add the following two lines (right after -clean)
-nl
[Country Code]
and save the file.
Here is an example to configure/run it in English (en):
Then the ITA client will start in the specified language (English in this example).
To undo: Either remove those entries or add # (to start of those lines), and then save the file.
Mac OS desktop client
Right-click the EcoStruxure IT Advisor application icon and choose Show Package Contents. Locate and open Contents/MacOS/eclipse.ini with a text editor. Add new line
-Duser.language=[Country Code]
anywhere below -vmargs line.
Web client
Log in to the web client. Click the profile icon (top right), and then Language. Now click on your preferred language (language change is instant):
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