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Last Updated:
JLehr
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The EcoStruxure IT Gateway must be at a minimum of version 1.6 to update to version 1.16 or newer. If your Gateway version is older than 1.6.0, contact support for assistance. |
When you update Gateway version 1.8+ to version 1.16 or newer, the software update performs a backup that is stored in the install directory.
It is important that you have a back up before you update EcoStruxure IT Gateway.
- To run a backup of Gateway 1.7.0 or earlier, see Configuring Gateway backup in Gateway 1.7.0
- To manually run a backup of Gateway 1.8 or newer, see Configure Gateway backup in Gateway 1.8+
- Take a snapshot via VM.
Do not uninstall the previous version of the Gateway software.
Update from IT Expert
Software update from IT Expert is available on Gateway versions 1.6 and newer.
- Log in to IT Expert.
- Go to Administration > Gateways.
- Click the Update button on each Gateway you want to update the software on.
The Gateway software update runs in the background.
New Gateway versions can be installed with minimal downtime, and are deployed in parallel with the currently running instance. You can actively monitor your devices while data migration and new version deployment completes.
If there is a failure to migrate data and deploy the new version, the current Gateway install will continue to run unaffected, reporting errors to our engineering team for review.
Manual update and installation
- Log in to IT Expert.
- Go to Administration > Gateways.
- Click Download Gateway software.
- Run the installer.
OR
Download the Gateway software for Windows or Linux here.
Auto-update in IT Expert
You can enable automatic Gateway software updates in EcoStruxure IT Expert. When you enable auto-update on a Gateway connected to IT Expert, you allow Schneider Electric to automatically update it when a new software version is available.
Auto-update in ITE is available on Gateway versions 1.6 and newer.
Log in to IT Expert and select Administration > Gateways and Enable auto-update.
You can also double click a gateway tile and check the box to enable auto-update, or uncheck the box to disable it.
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