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How to replace your EcoStruxure IT Gateway with a new installation

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Step-by step instructions for how to download, install, and set up the EcoStruxure IT Gateway

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How to replace your EcoStruxure IT Gateway with a new installation

Picard EcoStruxureIT
‎2023-04-24 06:34 AM

Last Updated: Sisko JLehr Sisko ‎2025-02-06 10:54 AM

Use this procedure to replace an EcoStruxure IT Gateway and maintain sensor history.

 

  • Replace a Gateway appliance due to its end-of-life in December, 2023

     

  • Replace a Gateway software installation on CentOS 7
    CentOS 7 end of life is June, 2024
    CentOS 7 is not supported on Gateway 1.23 and newer.

     

  • Replace a software Gateway installation on RHEL 7
    RHEL 7 is not supported on Gateway 1.23 and newer.

     

  • Replace a Gateway for disaster recovery

     

  • Any other scenario where a new Gateway must be deployed

 

IMPORTANT: Do not remove the existing installation of the Gateway from your organization until you have discovered all your devices in the new installation and connected the new Gateway to IT Expert.

 

To replace your Gateway:

 

  1. Set up a new software Gateway according to system requirements. 

    System requirements for EcoStruxure IT Gateway

     

  2. Install the Gateway software.

    Installing and setting up EcoStruxure IT Gateway 

     

  3. Discover your devices.

    10743026713501_10582437370781.png10743026713501_10582437370781.png Export your device list to CSV from the EcoStruxure IT cloud, then import the list in Gateway discovery.  See how...

     

  4. Log in to IT Expert as an existing customer.
    Go to Administration > Gateways to connect the new Gateway to your organization.

     

  5. Delete the old Gateway from your organization.

     

  6. Decommission your old Gateway installation.

     

See also

Replacing your EcoStruxure IT Gateway appliance

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