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System requirements for EcoStruxure IT Gateway
System requirements for EcoStruxure IT Gateway software including operating system, CPU and RAM, disk space, firewall, and supported browsers
English install of Microsoft® Windows® 10 and 11 64-bit, Server 2016, Server 2019, and Server 2022
Rocky Linux 8.7 and 9.1; Red Hat Enterprise Linux 7, 8, 9; CentOS 7 (end of life June, 2024)
Support for CentOS 8 ended
Red Hat Enterprise Linux (RHEL) announced that no further operating system updates will be available for CentOS 8 after December 31, 2021. As of now, updates and security patches for CentOS 7 will be available through June of 2024.
If you installed the Gateway on CentOS 8, you should replace it with another supported operating system.
The required CPU and memory depends on the number of monitored devices and the protocol.
The following guidelines are based on our testing. Your actual results may vary due to differences in hardware, network, and device responsiveness.
The Gateway service (OpenJDK Platform binary) allocates up to half the total system memory for its use.
Recommended minimum CPU and memory
The number of SNMPv3 devices the Gateway can monitor is about 25% of what is possible with SNMPv1 and Modbus TCP.
SNMPv1 and Modbus TCP
Number of devices
Number of sensors
Number of devices
Number of sensors
One Minute Polling
A maximum of 25 devices can be configured to poll at 1 minute.
When you use the small Gateway configuration to discover SNMPv3 devices, only about 10 out of the 60 SNMPv3 devices can be polled at 1 minute. More than 10 devices may cause the Gateway to become overloaded and not keep up with the configured poll rate.
800MB of disk space is required for the application itself, plus additional space for a maximum of 8 days of sensor data.
Additional disk space required
Additional disk space
Total disk space
128MB per day
512MB per day
1.1GB per day
Port 443 TCP outbound
To connect using static IP addresses, add:
If your firewall blocks the Gateway default ports, or any non-default ports you specified, you must add firewall exceptions for these ports. See Gateway default ports
A DNS server must be defined for the network that connects to EcoStruxure IT.
Make sure your Gateway can resolve us.ecostruxureit.com via DNS.
Make sure Gateway versions older than 1.10.0 can resolve us.struxureon.com via DNS.
Set the screen resolution to at least 1024 x 768.
iPhone 6S and newer
iOS 13.0 and newer
Android 5 and newer
Intelligent Network Management Card
Modbus TCP or SNMP V1 and V3 enabled Gateway versions older than 1.15 do not allow discovery of SNMPv3 devices with the Authentication type and Encryption type set to None. See Discover devices
Connected to a TCP/IP network that the Gateway has access to Note: Firmware update and mass configuration with APC NMC 4 (AP9644) devices are not yet supported.
Redfish server protocol support
HP Proliant with iLO 4, 5 Note: iLO 4 requires ManagerFirmwareVersion 2.55 or greater.
Dell PowerEdge with iDRAC 7, 8, 9
Rack Monitor 570, 250, 750/755
When you launch the EcoStruxure IT Gateway, the browser might display a message that the connection is not secure. Since the application is installed on the local machine, the security certificate used by localhost is a self signed certificate.