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If your firewall blocks the Gateway default ports listed here, or any non-default ports you specified, you must add firewall exceptions for these ports.
The information in this article pertains to the latest version of EcoStruxure IT Gateway.
Web server
Communication between the Gateway and your web browser on the intranet uses the following port:
Name
Port
Direction
Type
Description
Web server
443
INBOUND
TCP
Web browser access to Gateway interface
You can specify the ports used by the Gateway web server when you install the Gateway software.
Device communication
Communication between the Gateway and your devices on the intranet uses the following ports:
Name
Port
Direction
Type
Description
FTP
21
OUTBOUND
TCP
Transfer device configurations, firmware binaries, and logs
SCP
22
OUTBOUND
TCP
Transfer device configurations, firmware binaries, and logs
SNMP
161
OUTBOUND
UDP
SNMP device polling and discovery
1062
INBOUND
UDP
SNMP traps
162
INBOUND
UDP
SNMP traps (default for most third party devices)
8011
INBOUND
TCP
HTTP Service log capture (available on select devices)
Communication between the Gateway and EcoStruxure IT over the internet uses the following port.
Name
Port
Direction
Type
Description
EcoStruxure IT
443
OUTBOUND
TCP
EcoStruxure IT Gateway communication with EcoStruxure IT cloud.
Local system only
Firewalls do NOT need to open external access to these ports. This information is provided to help avoid port conflicts.
Name
Port
Direction
Type
Description
Database port
5432
INBOUND
TCP
Local System ONLY - Used by the Gateway software to communicate with its database.
Note: The database port is subject to change on software update. A free port is automatically selected for the database during the update process.
Gateway appliance specific
Gateway appliance version 1.10 and newer
Name
Port
Direction
Type
Description
Gateway
22
INBOUND
TCP
Gateway application command line interface access
Gateway
2222
INBOUND
TCP
For support use only
Gateway appliance OS command line interface access via SSH
Note: You must first access the Gateway CLI from the appliance private network on port 22 to enable the SSHD service, and then follow the instructions provided by support.
Communication between the Gateway appliance's Webmin interface and your web browser. Note: Webmin is only accessible from the private network of the Gateway appliance.
Name
Port
Direction
Type
Description
Webmin
10000
INBOUND
TCP
Web browser access to the Gateway appliance's Webmin setup and configuration interface.
In addition to the firewall of your host system, your IT department might have firewalls and proxies in place that could prevent Gateway from communicating with EcoStruxure IT or your devices.
Contact your IT department if they are running firewalls that are blocking required ports.
If your organization uses a proxy, see the instructions in these articles for configuring the Gateway: