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EcoStruxure IT Forum

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23023 18 8
Latest Reply: JLehr

Solved
DCIM_Support
Picard DCIM_Support

After restore device reading have been reset

After i restored from a previous snapshot of our dcim vm we cant see the previous readings from sensors of devices connected to dcim. Looks it has been reset some how. Looks like dcim doesn't remembe...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1289 0 7
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Connecting devices with NO/NC dry contact to DCE AP9465 Server

Hi, In one of our projects, client wants to connect below devices with NO/NC dry contacts to DCE AP9465 Server: Fuel Tank Generator 1 Generator 2 Main Gate DSM "Door status monitor" I understan...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1093 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Unwanted AC Unit Alerts from DCE

Good Day everyone, There's an issue at our client's datacenter, where they have two AC units & only one is set to run at a time. The first one goes to standby for some hours while the second on...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1491 0 10
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Error upgrade ver 7.2.7 to 7.3.1

I upgraded a Server DCE ver 7.2.7 to ver 7.3.1. After the upgrade completes, the pictures of 9 miniature cameras are darks. (the license is for 10 cameras). I can see only one camera at a time. Thes...
EcoStruxure IT icon_circle EcoStruxure IT Forum
707 0 2
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

DCO stalls on startup

My DCO installs fine, but when I go to run it the program always hangs on the "Loading Base Model Services" step. After hanging for a couple minutes it will give me the error "An exception occurred -...
EcoStruxure IT icon_circle EcoStruxure IT Forum
749 0 2
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Does third-party HID card can support AP9361 ?

Hi Team , Our customer used Wiegand HID card which spec is 35bit 13.56MHz ,I'd like to know if this card can support our APC HID rack access AP9361 ? I also check user manual but not sure it can w...
EcoStruxure IT icon_circle EcoStruxure IT Forum
573 0 2
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

After upgrading to 6.4.6 SNMP v3 is not working

Upgraded a few APC management cards to 6.4.6 via SDCE. After the upgrade completes, SNMPv3 is not functional. Detected an unauthorized user attempting to access the SNMPv3 interface from X.X.X.X. T...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1614 0 12
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

DCO 8.0.2 : memory usage 100% with centos

Hi all, We have installed version 8.0.2 and I am trying to populate the racks. after adding some devices ( around 10) the client is saying that he have issue to connecting server, and he is trying to...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1210 0 9
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

AP9470 DCIM version Upgradetion.

I have a AP9470 machine with DCIM version 5.1.1. Can i restore DCIM 7.2.2 version on same machine, witout change any hardware? (CID:110010989)
EcoStruxure IT icon_circle EcoStruxure IT Forum
791 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

DCE 7.4.15 and firmware updates to devices

Recently ran firmware upgrades (6.4.6)on PDUs and network management cards via DCE. The upgrades finished without issue. However the DCE still shows them on the prior versions (6.4.4 or 6.4.0). If I ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1284 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Netbotz 200 obsolete. Alternative?

Hi. Is the APC NetBotz product line obsolete, as i am seeing on the web netbotz200 is obsolete. If it's just the 200 unit what is its replacement model ? Is the 250 compatible with the 150 sensor ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1563 0 3
Latest Reply: DCIM_Support

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