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EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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Request a DDF using the Asset Definition service - learn more
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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
211 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
283 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
581 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22030 17 8
Latest Reply: JLehr

alec5valenzuela
/html/rank_icons/Crewman.png alec5valenzuela

IT Advisor - Copied room does not have all information

Hi All, When I copy a room to another location, the new copied room does not contain all the information that was in the previous room. For example, in the new copied room, if I select a rack that...
EcoStruxure IT icon_circle EcoStruxure IT forum
151 0 2
Latest Reply: gsterling

Hogg
/html/rank_icons/Ensign.png Hogg

Netbot 750 A-link terminators

Hello all, I have one 750 rack monitor without an A-link terminator. It seems to be operating ok but the log is nothing but errors related to the missing terminator: error writing a-link packet. Is ...
EcoStruxure IT icon_circle EcoStruxure IT forum
17 0 0

2025-10-17

BeornDBear
BeornDBear

Firmware update hangs in Ecostruxure

I have a couple of hundred that need to have the firmware updated. I only selected 50 at a time but the system has hung for over a week. How do I clear my list and start over again? it has been over a ...
EcoStruxure IT icon_circle EcoStruxure IT forum
84 1 2
Latest Reply: chrisw.hcpss

Arnaud2
Arnaud2 /html/rank_icons/EcoXpertMasterLeaf.png

Mauvais fonctionnement d'un Netbotz 750 neuf

Bonjour, Dans le cadre de l'installation d'un DCIM chez le client GOS, nous avons acquis du matériel Netbotz. L'un d'entre eux, notamment un Netbotz 750, une fois mis sous tension, l'on ne voit pas...
EcoStruxure IT icon_circle EcoStruxure IT forum
43 0 1
Latest Reply: JLehr

RomeoEtisJr
/html/rank_icons/Ensign.png RomeoEtisJr /html/rank_icons/SE-Employee.png

Vertical grill on walls

Hi Team, Seeking your advice regarding vertical grills associated with a drawn wall inside the main layout. Some how the cooling is trapped in between the main walls and drawn wall "corridor" and doe...
EcoStruxure IT icon_circle EcoStruxure IT forum
59 0 1
Latest Reply: gsterling

John_K81
John_K81

DCE Issue with DCHP and Devices not seeing the server

Hi, We have a DCE server running on an old firmware built around 2013. No Plans to upgrade the firmware at this time. 4 years ago the server seemed to die. Couldnt login through web or client. In the...
EcoStruxure IT icon_circle EcoStruxure IT forum
87 0 2
Latest Reply: John_K81

pyoung
pyoung

AP9644 Firmware

Can I update the AP9644 firmware via Data Center Expert? If I have just the DCE license, can I still download the firmware catalog? Thanks!
EcoStruxure IT icon_circle EcoStruxure IT forum
104 0 1
Latest Reply: Cory_McDonald

Denn25
Denn25

DCE restore iso

Hi all! Where i can download restore.iso for hardware DCE 8.x AP9470? Can someone please point me for download? Pls help need recover after system error ((( Tnx!
EcoStruxure IT icon_circle EcoStruxure IT forum
82 0 1
Latest Reply: Cory_McDonald

silviolcf
silviolcf

Gateway Login - IT Expert

You are facing some problems to perform the login in the ITE gateway, use the admin user according to the documentation and the information that criei at the moment of installation and nothing, use the...
EcoStruxure IT icon_circle EcoStruxure IT forum
40 0 1
Latest Reply: Cory_McDonald

silviolcf
silviolcf

Netbotz 750 on ITE

I'm trying to discover a netbotz 750 on IT Expert (Cloud), I have already included the credentials like username and password on gateway.At this moment I used the username and password to netbot user a...
EcoStruxure IT icon_circle EcoStruxure IT forum
60 0 1
Latest Reply: Cory_McDonald

echumbes
echumbes

7.5 upgrade to latest DCE 9.x

We are currently run 7.5 in a virtual environment, VMware. Is there a path to upgrade to 9.0 with the same VM or do we have to create a new VM image with the latest version?
EcoStruxure IT icon_circle EcoStruxure IT forum
95 0 1
Latest Reply: Cory_McDonald

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