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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Gablu
Gablu

APC Back UPS 600 Power ON/OFF Issue

My APC Back UPS 600's power-on/off button doesn't work when it's plugged into an AC wall outlet. After several failed tries, I unplugged the battery and then replugged it, but that didn't solve anythin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
225 0 1
Latest Reply: Teken

JohnG3
JohnG3

What should i expect when a 1200W unit gets 1450W thrown at it whilst ...

BX2200MI - max 1200W unit (line interactive) Brought to safeguard a coffee machine electronics fed off genset power & for genset changeover where idle W (not making coffee) will be way below 1200W....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
563 0 4
Latest Reply: Teken

Aurentiaco
Aurentiaco

UPS run time does not match with actual time

Hello, I bought the APC BXMI2200VA model recently and It shipped 100% full when I plug it into my pc and check with powerchute, I see that it shows as 100%.Than I made a test with only modem router con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
204 0 1
Latest Reply: Teken

JJ3801
JJ3801

Product Registration Fails

I have been trying to register my product for warranty purposes, but the process keeps failing. I can't find any other way to add the device to my account.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
148 0 1
Latest Reply: Teken

kevdog
/html/rank_icons/Crewman.png kevdog

Getting notification for battery replacement on a Smart UPS x1500 Unit...

I have owned this unit for approximately one month. I am receiving email notifications from the unit every two minutes (kind of excessive in my opinion -- every hour would be more reasonable) that the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
303 0 1
Latest Reply: Teken

wynsmth
/html/rank_icons/Crewman.png wynsmth

How do I set up a personal, not business account?

I have been trying for days to set up a personal account for a new APC Back-UPS & I keep getting forced into a business account with no option at all for a personal account. I am not a business!...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
92 0 0

2025-10-20

Solved
helzayat
/html/rank_icons/Crewman.png helzayat

PowerChute Serial Shutdown auto log off - prevent or delay

Can I change the auto logoff timeout or turn it off completely?It seems that when PCSS logs me off in the middle of a calibration it cancels the calibration. I would like to stay logged on until the ca...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
729 1 4
Latest Reply: lmstearn_apc

wynsmth
/html/rank_icons/Crewman.png wynsmth

How do I set up a personal, not business account?

I have been trying for days to set up a personal account for a new APC Back-UPS & I keep getting forced into a business account with no option at all for a personal account. I am not a business! Ho...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
241 0 1
Latest Reply: Teken

Reedsnvt
Reedsnvt

Clicking noise when generator running

off grid . when backup generator is running there is a clicking noise from BE600M1. nothing is plugged in.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
254 0 1
Latest Reply: Teken

klosz007
/html/rank_icons/Ensign.png klosz007

Smart-UPS SMT-1500IC very low runtime remaining

Hi, The following scenario: Power to the UPS is cut. Outlet group 1 is switched off after 20 mins by PCNS running on server (Proxmox) host (which shuts itself down). Then after another 10 mins main o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1197 0 13
Latest Reply: klosz007

kevdog
/html/rank_icons/Crewman.png kevdog

Trying to update firmware on my SMX unit - Receiving Rated Output Volt...

Hi - I own an APC UPS-X1500 Here are the details: Model SMART-UPS X1500 SKU SMX1500RM2UCNC Serial Number AS2143166791 Firmware Revision UPS 02.0 (ID1031) Manufacture Date 10/31/2021 Appare...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
736 0 6
Latest Reply: Teken

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