Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
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I have a BX1500G that shows an estimated "run time" of only 1 minute and the graphical display indicates a single bar. All other indicators are normal. If I disconnect the main power, the UPS immediate...
I have been trying to put my PowerChute Serial Shutdown server behind a reverse proxy I have so that I will get a valid SSL certificate. However, I am getting “HTTP ERROR 400 Host does not match SNI” w...
After I updated the firmware of my Smart-UPS 750 to v 15.5 (1015), the load% is no longer displayed now only shows 0%.This means that it is no longer possible to calculate the runtime.I have made a sup...
We loaded Powerchute Plus PE ver 3.1 on a Windows 10 machine and it wants elevated permissions to run. We do not allow elevated permissions except for IT personnel. How can we get it to run without ele...
A year ago I installed a Back-UPS 1500 to a server running Windows Server 2019 and connected it using a USB cable. I installed PCBE 9.0 but then couldn't log into the console and it wouldn't accept the...
This was originally posted on APC forums on 3/13/2010I logged into the unit via the web interface with the default username of "apc" and default password of "apc". Used IE of course since Firefox isn't...
Some help if possible, I have an APC UPS ES700 (BE700G-SP) with a continuous tone and red light. Power chute has a "battery is disconnected" message. The battery is properly connected and fully charged...