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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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ABSTechnical
ABSTechnical

Web interface not working for Smart-UPS 750

We have connected new Smart-UPS 750 and registered it in the cloud and can see it. We can see the internal IP address. Should we be able to also connect a web browser on that local IP as it doesnt work...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
244 0 1
Latest Reply: Teken

binky
/html/rank_icons/Crewman.png binky

PowerChute Serial shuts down system immediately, regardless of Shutdow...

Hi. I have a Back-UPS RS 1500MS2 (s/n 0B2442L07828), purchased new in June of this year (2025). I'm using PowerChute Serial Shutdown Agent Version 1.3.0.301 under Windows 11 Pro version 24H2. I have tr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
780 0 9
Latest Reply: Teken

Solved
dpfels
/html/rank_icons/Crewman.png dpfels

Back-UPS alarm, no light, newish battery

Hi, I have a Back-UPS 600. I replaced the battery less than 6 months ago. This morning, I woke up to the unit emitting a solid beep with the power light off. When I reset the alarm (holding down the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
630 0 5
Latest Reply: Teken

Norman_Long_Island
Norman_Long_Island

NS 1080 doesn't back up during loss of power

I've had a Back-UPS NS 1080 for several years, but I don't think it ever switched to battery any time I've lost power. Any time there's been a sudden cut in power briefly my computer and monitor lose p...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
392 0 3
Latest Reply: Teken

MarioD
MarioD

Low battery

I just purchased an APC BR1500MS2 Serial number 0B2513L21089 on 10/08/2025 for my music studio from Amazon. I just open the box and plugged in the UPS. It shows that the battery is low with only two ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
517 0 3
Latest Reply: Teken

Solved
MichaelK
MichaelK

APC BackUPS Randomly Shuts off

I have a new (two months old) unit that has a couple of computers and a printer connected to it, but also has my internet moden/router Twice in the past month the unit has sounded an alarm and I have ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
502 0 5
Latest Reply: Teken

Unreal12
/html/rank_icons/Crewman.png Unreal12

UPSCAPO only logs for a few hours

Hello, I have an APC Easy UPS SMV SMV1500CAI and would like to generate log files. According to Schneider, it's not possible to install a network management board in the UPS, and I was recommended the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
3084 0 11
Latest Reply: Teken

CKNYC
/html/rank_icons/Crewman.png CKNYC

"On battery power in response to distorted input." Iout jumps and Vout...

SMX1500RM2UC running at 10% load for a Poweredge R720 server with dual OEM power supplies on a 20A circuit An audible click was heard from the outlet the UPS was plugged into, and the NMC indicated a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
269 0 1
Latest Reply: Teken

Solved
gpfr
/html/rank_icons/Crewman.png gpfr

NMC 2 AP9630 upgrade failure

Hello I downloaded apc_hw05_aos708_sumx708_bootmon109.exe, started it, filled in the SmartUPS X2200 address and user info, clicked Start Upgrade, after about one minute displayed failure 'Unable to upd...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
7776 0 12
Latest Reply: asab999

global
global

UPS Won't Turn On

I went away for 4 days and powered down all the UPS's in my home office. when I returned, the BR1500MS wouldn't turn on. I went thru the trouble shooting charts and can only assume that the battery is ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
350 0 4
Latest Reply: Teken

Solved
StevenX
StevenX

How the die battery affect UPS

1. We have a SMX3000LVNC which is connecting 4 external SMX120BP which was bought 11 years ago, we temporarily name these four external pack as Bat1, Bat2, Bat3 and Bat4. If battery in Bat2 dies, how m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
412 0 4
Latest Reply: Teken

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