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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Smart-UPS VT 20KVA - no power-on

Hi, I would like to ask of you an opinion regarding a problem we are having with an unit we received (donated). The unit in question is a Smart-UPS VT 20KVA, and it's problem is that it does not power ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2413 0 4
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

All LEDs lit solid after battery replacement

I've been using a SmartUPS SUA1000 for a long time. I got the battery replacement warning a couple of weeks ago. Second time I've replaced the batteries - last time was almost 5 years ago. When I put i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1257 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SMART UPS 750 Firmware Upgrade

HI! I have a SMART UPS 750 and I can not update the firmware. the UPS has only usb port, not serial port. The Firmwareupgradewizard 4.1.1 requires a serial port during the procedure. How can I do to up...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6700 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SUA3000 Tower - Need the front black battery cover/bezel

Hi 1st post here I have a SUA3000 TOWER UPS - SERIAL JS0641012804 - that has a missing front BLACK battery cover, I have searched and searched this forum and EBAY the web, I finally gave up and emai...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
918 0 1
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart UPS 700 - Management Card - What To Buy?

Hi All, I have a Smart UPS 700 connected via a Smart Cable (serial) to a Vista workstation which is running Powerchute BE 9. All is good. I would like to change the connection to a network connection. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
844 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Restart server once power comes back on??

We have a Powerchute 3000xl, along with a network management card and each server has the Powerchute Network Shutdown installed. We had a power outage last night, and the APC did a graceful shutdown of...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
667 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PCBE v9.0 - Application Shutdown (Exchange, SQL) on SBS 2003

Hello, According to various APC resources, my understanding was that v9.0 of PowerChute Business Edition overtly supported Application Shutdown of server components such as Exchange, SQL, etc. For inst...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
886 0 2
Latest Reply: BillP

Anonymous user
Anonymous user

PCBE v9.0 - Durations and Sequence

Hello! There certainly seems to be no shortage of confusion regarding durations, sequences, etc. 🙂 I think it would be a great idea for APC to develop a whitepaper to spell it all out clearly - with ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
581 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

PowerChute business edition will not detect UPS

I have my UPS connected to my pc through a serial to usb cable that came with my UPS. My pc detects the UPS as an Unknown device and cannot install from there. Can anyone tell me if there is a better w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
894 0 1
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Email notifications not working since upgrade

Hello I recently purchased a new ups and managment card for one of my remote sites and thought it best to get the newest firmware and was nearly about to upgrade all my other ones as well when I found ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3348 0 16
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PowerChute Personal Run as Administrator (UAC) Workaround

I figure I'll help some others out that I have seen post a question in response to PowerChute Personal edition requiring you to press Yes on log in to run the program as Administrator because of Window...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1487 0 2
Latest Reply: BillP

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