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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

SUVT Parallel

Can i Sync SUVTP30KVA with SUVTP40kVA in parallel & Redundant configuration. as both of them have same frame size and other utilities.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
857 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

APC Galaxy 3500 30KVA failure

Hello, last friday a APC Galaxy 3500 30KVA failed because a shortcut in the output. The system is now on by-pass with the problem "System Failure detected by Surveillance" the Raw Status Data is: M Sta...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
613 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

How to bypass Turned Off Power Outlet

Hi, By mistake I turned off wrong "Power Outlet Group" on remote site. The main router is now without electricity and I cut myself from APC UPS. The site is 960km out from me (operating it in Africa) w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
756 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

AP9630 keeps dropping off network

Hi All, Not sure if someone has ever seen this before, but for some reason the AP9630 keeps dropping off the network. The only way i can get back into it is to either remove the data cable, or shutdown...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4406 0 10
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Configuring Email notifications from the APC PowerChute BE Web Console

I have a Smart-UPS 750 and am looking to use the web console to manage the emailing of event notifications. I am finding that emails are not sent out for events I have configured to send emails. For i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7944 0 8
Latest Reply: Anonymous user

Solved
edson_apc
/html/rank_icons/Ensign.png edson_apc

Smart-UPS SRT 10000: A site wiring fault exists

Hi all, i'm facing a site wiring fault exists error in my Smart UPS, see the picture below for more info. any help would be appreciated. kind regards, Edson
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2154 0 4
Latest Reply: edson_apc

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Anonymous user
Anonymous user

SUM1500RMXL2U constantly going into self test

Hi folks, I recently replaced the batteries on my SUM1500RMXL2U and have had a series of issues since. After allowing the new batteries to charge for a full 24 hours, I started the calibration procedu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7649 0 11
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Retired UPS info

Hi I'm looking to check which battery pack and how many are required for a SURT8000RMXLI. Our team monitor and are responsible for UPS's across the entire EMEA region so there isn't always somebody on...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1097 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Firmware upgrade for a SUA750I

I have an APC SUA750I and was looking to update the firmware, I have checked the APC support FAQ for firmware updates and cannot see information relating to this model. Would I be right in saying as t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1696 0 5
Latest Reply: hei0169_apc

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Anonymous user
Anonymous user

SMT1500J to 120v

Someone just sold me a SMT1500J and assured me it would operate fine at 120v. Well, as you probably know and now I do, this is not the case. The upper threshold is maxed at 114v so it will not kick ove...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1125 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

AP9617

Can I use an AP9617 with a DLA1500 ?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
735 0 1
Latest Reply: BillP

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