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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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Recent replacement of batttery

I have a Model ES 550, and today I replaced the battery. The APC directions said to charge the battery for 18 hours, however when I connected the battery and turned it on, and then ran the "Parachute s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2061 0 6
Latest Reply: Brad_C

Solved
Anonymous user
Anonymous user

NMC - Unable to setup SMTP email to Office 365

We are unable to get SMTP emails working with Office 365. I've tried to setup using the settings found here with no luck: https://support.office.com/en-us/article/How-to-set-up-a-multifunction-device-o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
22846 0 30
Latest Reply: Anonymous user

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Klausbarka_apc
/html/rank_icons/Crewman.png Klausbarka_apc

PowerChute Personal Edition 3.0.2 install error

Hello. I have a Back-UPS ES700 on my system. A week ago, the software began to produce an error about the faulty service. I deleted this software today and tried to install it again, and now I'm having...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3843 0 13
Latest Reply: Klausbarka_apc

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Anonymous user
Anonymous user

pcns420ESXi : how to reset the password of the https://VMa_server_ip:6...

Dear All, I have install the pcns420ESXI. But when I try to login from https://VMa_server_ip:6547. I got the message "Invalid User name or Password.Please try again." Is there anyway to reset the pass...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1068 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

NMC2 firmware upgrade on Galaxy ?

Hello, We have two Galaxy UPS with old NMC2 firmwares, containing unknown apps (msu and chu), which does not appear on either ftp or web sites : Galaxy 5500 80kVA with AP9635CH (03/22/2014) bootmon v...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1500 0 2
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Adding 2nd APC SmartUPS 1500 to a Windows server

I have a Windows server 2008 R2 running Powerchute Business Edition v9.2. I have one SmartUPS 1500 plugged into the server via a USB cable and the Powerchute sees it fine and manages it fine. I also...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1026 0 3
Latest Reply: BillP

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Anonymous user
Anonymous user

Network Card Problem: Restarting. Stack overrun - Task 10.Stack overru...

I have an older APC Symmetra LX 16000: Model: Symmetra LX 16000 Position: TOWER Serial Number: QD0852160369 Firmware Revision: 269.513.S Manufacture Date: 01/06/09 Recently I've ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1757 0 2
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute Configuration Query

Hi, I am currently installing PowerChute 4.2 on our servers. I’ve set a Run Command on one of our servers to shutdown the Microsoft Exchange Services: The time window for the script is 5 minutes. The ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1449 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Powerchute not seeing my UPS since windows 10 creator update

As per title really... it was all working perfectly last week, since I updated to win 10 creator I can no longer see the UPS either in device manager (it only appears as com port 3, not as "batteries")...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1265 0 2
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

pbeagent startservicecontroldispatcher failed!

Hi, I'm using the smart UPS 1500 on windows10. I downloaded the PCBsetup on website for win10, but i run into startservicecontroldispatcher failed problem. Turned off firewall. I run the setup just fin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2821 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute not seeing my UPS

I got an APC SMT1500 from a friend. I have a USB cable connecting the UPS to the PC and when I plug it in Windows recognizes it and it shows the UPS in the device manager. The UPS works fine but when I...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1465 0 2
Latest Reply: BillP

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