Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

Advice on shutdown of UPS protecting 3 host VMware cluster

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Advice on shutdown of UPS protecting 3 host VMware cluster
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

0 Likes
5
655
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

Advice on shutdown of UPS protecting 3 host VMware cluster

Hi

I'm not sure if I'm posting this in the correct place - be gentle with me, this is my first time....

I have recently configured a Smart-UPS SRT 8000 to protect a 3-host VMware cluster. I'm using the PCNS card and as far as I can see, everything seems set up OK. The vCentre Server is a VM and (hosts are numbered 0 to 2) lives on Host #1 which is where the virtual appliance for PowerChute is also installed.

In theory, it should run for 10 minutes before deciding that the outage isn't just a blip. When the 10 minutes are up, it should gracefully shut down the VMs on Hosts 0 and 2 and then shut down those hosts via Maintenance Mode. VMs resident on Host 1 should be the next to go and finally the vCentre Server VM itself. Host 1 then gets powered down via Maintenance Mode. When power returns, Host 1 should fire up first, then the other hosts and finally the VMs that were Active at the time of shut down should get powered On again.

Well, this is a mixture of reading the sometimes conveniently vague documentation, conversations with Support and my own understanding. What I really want to know from the more experienced members on here, who have had a similar configuration and goals, is where are the trapdoors? In other words, what kind of oddities have cropped up for you when shutting down and powering On a cluster like this? I aim to carry out a test on this process in the near future and I'd really appreciate some advice on what to double check in the PCNS config and/or VMware cluster, so that it actually works as documented.

Thanks in advance.

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

0 Likes
0
654
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

Thanks Bill. I thought that would be the case but I wanted some confirmation. The user account in question is now the PCNSAdmin account, so in theory there shouldn't be any problems when I test a power failure...........

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 5
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

0 Likes
0
654
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

Hi,

The shut down process is

1 - UPS switches to battery. PCNS receives message from the UPS and waits 10 minutes. 

2 - The 10 minutes elapses and PCNS starts the shut down process

3 - All hosts enter maintenance mode

4 - All VMs are commanded down with the exception of PCNS and vCenter

5- The VM shut down time elapses and host 1 is taken out of maintenance mode

6 - vCenter is commanded down

7 - Host 0 and 2 are commanded down

8- Host 1 is commanded down and PCNS VM powers down

If you would like the VMs on host 1 to power down last and up first you will need to configure VM prioritization.

If you have not down so already you should review Application Note 180 and the PCNS VMware User's Guide.

One major mistake people make is to not have the proper permissions set up so PCNS can shut the hosts down once vCenter is down. You should read pages 17 - 20 of the Application Note. 

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

0 Likes
0
654
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

Thanks Bill - I really appreciate the info.

Cheers

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

0 Likes
0
654
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

One question - the local Admin user that is created on the vCentre Server and then assigned to my hosts using vSphere - is it those login details I should specify in the PCNS Admin web interface under Communication Settings--vCentre Server Details? At the moment, the user in that section is our AD Domain Administrator user account.

Thanks

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

0 Likes
0
654
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

Hi,

On 7/19/2018 9:35 AM, Terry said:

At the moment, the user in that section is our AD Domain Administrator user account.

Thanks

Can you log into the hosts using the AD account and will the AD server always be available during the host shut down? If not you should use a local account as suggested in the Application Note. 

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

0 Likes
0
655
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-07-08 05:27 AM . Last Modified: ‎2024-02-15 12:18 AM

Thanks Bill. I thought that would be the case but I wanted some confirmation. The user account in question is now the PCNSAdmin account, so in theory there shouldn't be any problems when I test a power failure...........

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of