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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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perrorist_apc
/html/rank_icons/Ensign.png perrorist_apc

Has the Smart-UPS 1500 model been upgraded significantly since 2015?

The downloaded manual shows a different front panel from the one on my unit. I need to order a replacement battery and I don't know if the battery model has changed as well as the front panel since I ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
850 1 1
Latest Reply: BillP

ETCO
/html/rank_icons/Crewman.png ETCO

Data cetnter server E-mail notifications problem

Dear All, We have a Data Center server that had been updated about 3 months ago to 7.8.1 About three weeks ago we had a problem that the server didnt send notification E-mails, when we reboot the serv...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
748 1 1
Latest Reply: BillP

François1
François1

SMPT relay gmail allow by IP

Hello,Sending notifications by email via gmail does not work with my configuration.I have several Smart-UPS X 1000 inverters.I use PowerChute Business Edition (v 10.0.1.301).I have configured PowerChut...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
850 1 1
Latest Reply: BillP

gdarko
/html/rank_icons/Crewman.png gdarko

Some questions for SUA1500RMI2U

Hello, I am about to power on this UPS - it was sitting in our server room for quite some time without use. Now i am about to order batteries for it but first i want to check if it functions properly, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1129 0 1
Latest Reply: BillP

crowies
crowies

APC SMT1500IC

I am using my UPS (less than a year old) to support my home office and we have frequent load shedding of upto 2.5hrs, three times a day. My load is low c 25W for the fibre router and Apple Time Capsu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1036 1 1
Latest Reply: BillP

MysteryGuy_apc
/html/rank_icons/Ensign.png MysteryGuy_apc

SMT1500: Which Wizard 4.3 Firmware file?

Seeing that there was a new Wizard released for security vulnerabilities I decided to try and update my SMT1500 UPSs firmware. I started the Firmware Update Wizard and it said the UPS could be updated....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5182 0 11
Latest Reply: MysteryGuy_apc

vszita
/html/rank_icons/Crewman.png vszita

Protocol info for SMC1000IC

Hi, Is there any protocol info for the SMC1000IC? My company is thinking of buying one of these but we need to know if we can send commands via USB to this UPS. Many thanks, Viktor
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2851 0 5
Latest Reply: BillP

XC
XC

Symmetra LX 8000 RM - The Output voltage is not within its defined lim...

Hello, I received the alerts message : "The output voltage is not within its defined limits' - An internal hardware failure exists. Can advise could it be power module issue?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1040 1 1
Latest Reply: JonPro

gdarko
/html/rank_icons/Crewman.png gdarko

Weird behavior on SMT1000IC - "Battery Discharged", "Battery Charge in...

My unit uses the original APC RBC6 (2xGP12120 OEM) batteries and it is one year old, but was not used for several months. Since I started using actively few months ago, I am noticing those messages in ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1473 0 1
Latest Reply: JonPro

systeembeheer_apc
/html/rank_icons/Crewman.png systeembeheer_apc

AP8659 Rack PDU 1: Communications lost.

Hi this morning a smart PDU is starting to give errors... 08/26/2022 09:01:27 Rack PDU 1: Component communications lost with Outlet Board 3 Meter. Please verify that a terminator is inserted in either ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1868 1 3
Latest Reply: JonPro

KevC
KevC

Firmware Upgrade

Firmware update is Failing on Model SMART-UPS X1000Any one have any idea how to fix this?Update pending: ID1031UPS 15.0Last Update ResultRefused due to UPS in Invalid StateUPS FirmwareCurrent VersionID...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2035 1 2
Latest Reply: KevC

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