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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BrianBuchanan
BrianBuchanan

Trouble using CSF file to disable apc account

I'm having trouble using a csf file to mass configure user and user preferences FA176542 to disable the apc super user account. I'm experiencing this problem on an older AP8841 PDU (with AP9538 NMC2 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1211 0 1
Latest Reply: BrianBuchanan

cbulbul
cbulbul

Powerchute network shutdown 4.3 Can't enter password

Hi I cannot enter my Nutanix cluster password to connect. Also, how can I learn if PowerChute 4.3 is supported Nutanix AOS 6.5.2 or not
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
656 0 0

2023-05-02

SMcM86
SMcM86

Voltage on supply plug

Re BE850G2-UK: when running on inverter, ie during power outage, is there a voltage across the live and neutral lines at the wall plug? Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
610 0 0

2023-05-02

rd3
rd3

Firmware Update Smart-UPS 750 SKU SMT750I with Network Managment Card ...

hello forum, I have the APC Smart UPS Smart-UPS 750 (SKU: SMT750I) with the Network Management 2 card. Is it possible to do a firmware update here? Where can I download the files? Is that via USB or ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4658 0 2
Latest Reply: rd3

jerryku7
jerryku7

surge protection not working on Smart-UPS SRT 5000s - why?

My company uses the Smart-UPS SRT 5000 to protect network equipment. Recently, at three different buildings, we have seen thousands of dollars worth of equipment be destroyed by power surges. The equip...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
886 0 2
Latest Reply: jerryku7

BrianBuchanan
BrianBuchanan

Typo in Spec Sheet for AP8841

There's a typo in the title of the AP8841 Specifications guideAPC Rack PDU, 2G, metered, 0U, 30A, 200V and 208V, 36 C13 and 6 C19 sockets - AP8841 | APC USAIt claims it's a "Metered Raick(!) Power Dist...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
475 0 0

2023-05-01

jblackwe
jblackwe

Compensating for a high input voltage warning alarm (Smart-UPS X 3000)

I have read other posts about this already and even tried to follow some of the same steps, but this warning is still present. How do I resolve this? UPS Status Input Voltage: 126.7 VAC @ 60.0 Hz ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
646 0 0

2023-05-01

KMDCompElect
KMDCompElect

APC UPS Monitoring Software

Hello, I've got the APC UPS Monitoring Software V2.5-GA-01-23036 installed, but I can't get it to pickup any of our roughly 20 devices. I don't even see the scan attempts showing up in the d...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1639 0 0

2023-04-27

JT1
JT1

Firmware for Smart-UPS SRT3000RMXLI

Hi there, We have 3 SRT3000RMXLI UPS, currently 2 of them are still in Firmware UPS 05.3 (ID1010) and the other one is UPS 08.2 (ID1025). We would like to upgrade the 2 UPS running with 05.3 to 08.2,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1631 0 0

2023-04-27

bitterm
bitterm

SMT1500RMI2UC lost communications to Smartconnect

I have two SMT1500RMI2UC's in my company, for both the Firmware is v 04.6 (1015). One of them lost the connection to the Smartconnect-Webinterface a few months back. I resetted the network-interface a ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1560 0 1
Latest Reply: bitterm

bulin
bulin

Pluggable input AC power cable instead of hard wired

hello, is there an accessory to replace hard wired power input cable with pluggable cable?or is the provided hard wired connector the only option? Our model: SRT6KRMXLT Thank you.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
696 0 0

2023-04-26

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