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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Back Up UPS

Client needs a replacement UPS but the model number and serial number are not visible. Is there another method of obtaining this information?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1014 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Equipment Protection Failure: Not Getting Anywhere

Last November I made a claim on APC Schneider's UPS Equipment Failure Guarantee. On 16th January Vinicio Nincheri of the Milan office telephoned me to tell me that the claim would be paid but since tha...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1931 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Back-UPS XS1200 Replacement Battery

Hello​, I recently​ bought an APC UPS from Goodwill​. It needs a replacement battery however​ I am unsure how many batteries my device holds and what kind. Its product or serial numbers are: BX12...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1062 0 2
Latest Reply: Anonymous user

Solved
ant_apc
ant_apc

"User atcommercemaster (atcommercemaster@schneider-electric.com) not l...

Hello. I recently ordered an official APC UPS battery and got its e-mail confirmation right after it. In it, it said "... If you have any questions, please e-mail us atcommercemaster@schneider-electri...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1078 0 1
Latest Reply: ant_apc

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BillP
BillP Leader

Extending The Warranty

Hello, I emailed my APC supplier to extended the warranty of the UPSs I have a month before expiry date, but sadly he replied after it expired, is there anything I can do to extended the warranty? Th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1139 0 1
Latest Reply: BillP

BillP
BillP Leader

How to distinguish oscillators,resonators and crystals?

I am trying to figure out the difference among crystals, oscillators, and resonators. I'm starting to grasp it but I still have some questions.From my understanding, an oscillator is built from a cryst...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
638 0 0

2021-06-26

Solved
BillP
BillP Leader

Power usage by UPS

Looking to purchase an SMC1000 to run a tankless water heater, which uses very minimal amps only a few times a day, never for more than a few minutes. What is the power usage of this unit when it is s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
978 0 1
Latest Reply: voidstar_apc

Solved
BillP
BillP Leader

Internet Explorer vs. Firefox, etc.

When using I.E. 11, the "Post a new Topic" button is greyed out but still works if you can find it. In Firefox, the same window is green and easily found. Is there anything I can do in I.E. to change...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
783 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

Select partnership status

Hi, my organisation has completed the prerequisites of select partnership in late 2014 and have got certification. We started selling APC equipment since then with the help of some distributors as well...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
857 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

How voltage regulator works

Hi, everyone, Voltage regulator is used to regulate voltage level. When a steady, reliable voltage is needed, then voltage regulator is the preferred device. It generates a fixed output voltage that r...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
686 0 0

2021-06-26

Solved
Anonymous user
Anonymous user

no replacement for older SURTA1500XL models a catch-22 situation?

We would like to move up to the Online UPS line - The problem is that we are limited in the building to standard NEMA-15R Outlets which my understanding means we cannot go higher then the SURTA1500XL m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
999 0 1
Latest Reply: Anonymous user

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