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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Randy.V
Randy.V

AP7921B firmware

Hi,I recently bought a used APC switched PDU for a lab environment 8 ports. Model Number: AP7921BNetwork Management Card AOS v6.4.6I believe it is now no longer supported although I stil...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2285 0 3
Latest Reply: Teken

Sightofkeys
Sightofkeys

AP7921B Won't accept firmware update

I'm trying to update my unit due to not being able to connect over a browser, which I assume is due to some conflict between the device and modern browsers. I've tried using HTTP (disabled on the devi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
42 0 1
Latest Reply: Teken

Solved
KeithTX
KeithTX

How to clear battery alarm in network interface

I have a Smart-UPS SRT 5000 that had an alarm that a battery needs to be replaced. I replaced both batteries, set the install date, and performed a self-test, which passed, but the alarm is still pres...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
164 0 6
Latest Reply: Teken

ComputerServices
ComputerServices

At least one faulty battery exists

Greetings. We have 13 of the SURTA1000XL UPS systems on our campus along with several other 2.2 and 3.0KVA units. The 1000XL units were all purchased in 2015. We had replaced the batteries in all uni...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
43 0 1
Latest Reply: Teken

Fredk
Fredk

Odd issue with console connection on APC500RM1UNC

I have a bunch of units set up in switch boxes in our plant. When I set them up I did not think of the implications of using certificate based security and ended up locked out of these because the cer...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
36 0 1
Latest Reply: Teken

Solved
DarkBrewer
DarkBrewer

Smart-UPS 2200 - Appropriate USB data cable

We received a trio of Smart-UPS 2200s recently and I just got them installed. They were sold by a reseller and did not come with the USB data cable. In this case it is a USBA to USBA cable and I don...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
41 0 1
Latest Reply: Teken

mburns
/html/rank_icons/Crewman.png mburns

SMX1500 Battery Box

The older model of APC products had large battery boxes you could hook up to the rackmount gear. I remember some had adapter cables, so you could use the older big battery boxes with the newer gear. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
415 0 3
Latest Reply: Teken

PSB101
/html/rank_icons/Crewman.png PSB101

ATS 4423A - unable to find option to monitor supply of Feed A and B Id...

Morning all, I have the above setup within DCE using SNMP V3 discovered the ATS and sensor attached to device working perfectly sending SNMP traps which are being received. The issue i have is that the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
36 0 0

2025-11-20

p.kocian
p.kocian

ATS AP4423 firmware update of NMC (AP9538)

Hello, I've been trying to update firmware for discontinued ATS model AP4423, which has NMC model AP9538, using multiple firmware versions for NMC2/NMC3 (see screens below) with no success.Every time i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
112 0 3
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Unable to set time and date on AP9631 management card

Hi. I try to set the correct date and time on this management card but it doesn't work. Any option that I choose give an incorrect date and time. There's a difference of many months and the time is als...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3780 0 11
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

What is latest firmware for AP7900?

I am updating PDUs at my company and we have mostly AP7900 with some AP7900B series. For the AP7900, what should be the latest firmware and where can I download this firmware? On the APC website, I onl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6302 0 7
Latest Reply: Teken

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