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Delete your Device

Commander CDiggin Commander
‎2024-03-11 08:31 AM

on ‎2024-03-11 08:31 AM

Click Delete UPS to delete the UPS from your Schneider Electric account.
 
NOTE: This action deletes all UPS data, including UPS Profile details, UPS Event Logs, and warranty extension details. This action cannot be undone.
 

Registering a deleted UPS with another Schneider Electric account

If you delete a UPS from a Schneider Electric account, and register that UPS with a different Schneider Electric account:
  • Any records of UPS Active Events that were present at the time the UPS was deleted will not be present in the event log once the UPS is registered with a subsequent account.
  • Any Notifications relating to Active Events sent at the time the UPS was deleted will not be re-sent once the UPS is registered with a subsequent account.
  • Only Load Shedding and Operation Mode will reflect any remnant of an abnormal state at the time the UPS was deleted, once the UPS is registered with a subsequent account.
  • If the deleted UPS remains connected to Schneider Electric cloud services in the interim before it is registered with a subsequent account, UPS events will continue to be logged (to a maximum of 30 days history), and once the UPS is registered with a subsequent account, this history will be visible to the new account. To prevent this data being logged, disconnect the UPS from network after deleting it from the account.
  • Any events that occur after the UPS is registered with a subsequent account will be logged to the event log, and any configured notifications will be sent, as expected.

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